Thu, Oct 23, 2008 10:30 pm
Checks on ThelmaLou
When I logged into the ThelmaLou system as the administrator
to check it today, I saw the following error message:
|applnch.exe - Ordinal Not Found|
The ordinal 140 could not be located in the dynamic link library MAPI32.dll
When I clicked on OK, I then saw the following:
hkcmd Module has encounterd a problem and needs to
If you were in the middle of someting, the information you were working on
close. We are sorry for the inconvenience.
might be lost.
For more information about this error, click
When I clicked on "click here", I saw the following error signature
AppName: hkcmd.exe AppVer: 220.127.116.117 ModName: oleaut32.dll
ModVer: 5.1.2600.3266 Offset: 000344f1
was associated with the error report.
I checked the system with Bazooka
Adware and Spyware Scanner, even though it's malware definitions haven't
been updated in almost a year; they are 340 days old now. It didn't find
I then checked the system with
Spybot Search & Destroy. It reported Microsoft.WindowsSecurityCenter_disabled. with registry entry
(is not)W=2, but nothing else, aside from 2 cookies. I eliminated the
two cookies, one for DoubleClick and one for ValueClick.
Thu, Oct 23, 2008 10:18 pm
Multiple Hbpoid.exe and Hpbpro.exe Processes Running
When I checked a Windows XP Professional Service Pack 2 system for which
I had received a report from the user that it was running very slowly,
I found multiple HPBOID.EXE and HPBPRO.EXE processes running. I counted
tasklist /fi "imagename eq hpboid.exe" | find /c /i
tasklist /fi "imagename eq hpbpro.exe" |
find /c /i "hpbpro.exe"
. I found there were 63 instances of
and 49 instances of
The processes were each taking from 56K to 76K of memory.
Windows process - What is it?, I found the
described as follows:
The process HP Status Server Module belongs to the software
HP Status Server
or HP Deskjet
Status Server Module by Hewlett-Packard
Description: File hpboid.exe is located in a subfolder of
C:\Windows\System32 or sometimes in the folder C:\Windows\System32.
Known file sizes on Windows XP are 73728 bytes (96% of all occurrence),
The program has no visible window. File hpboid.exe
is not a Windows system file.
have multiple hpboid.exe & hpbpro.exe processes, WHY?, I found
others reporting the same problem. Someone posted the following script as
a solution for eliminating the processes.
net stop spooler
taskkill /F /IM HPBOID.exe
taskkill /F /IM HPBPRO.exe
net start spooler
The poster suggested the script be saved as
and run through the Windows task scheduler. The poster stated he found the
HPBOID.EXE remove it permanently. The author of the blog article
there states the following:
Some HP Printer drivers install a service called HP Status
Server based on an executable called hpboid.exe, on terminal service
machine it start itself many times and it doesn't remove it whenever
user disconnect itself consuming too much resources.
He offers some steps to solve the problem on that webpage. Someone else
posted the script there as a way to solve the problem. Another poster
suggests the problem can be solved instead following advice from
Hewlett-Packard (HP), which is the company
HP Deskjet 6980 Series Printer - Computer Crashes when Printing Over a
Network and Network Task Manager Shows Multiple Instances of hpboid.exe
The HP webpage lists the following as solutions to the problem:
Task Manager shows multiple instances of
running. This consumes all the resources and the computer ultimately crashes.
This happens when the printer is printing over a network.
Choose one of the solutions below.
Follow the steps below to resolve this issue.
Click Start , and then click Run.
In the Run dialog box, type
services.msc and click OK.
Search for HP status server
and right-click it. Click Properties, and then click Stop
Click Apply and then click OK.
Check whether the issue persists. If the issue
persists, repeat the same steps for HP port resolver and stop this
Search for hpboid.exe
and delete the file. Deleting the file will not affect the printing
I followed the steps HP listed in solution one. I stoped the
HP Status Server service. That reduced the number of
hpboid.exe processes by only one, however, from 63 to 62. It
did not reduce the number of
hpbpro.exe processes. I stopped
HP Port Resolver service. That reduced the number of
hpbpro.exe processes by one from 49 to 48. Since there were
still many instances of each process running, I killed all of the others
with the following commands:
taskkill /f /fi "imagename eq hpboid.exe"
taskkill /f /fi "imagename eq hpbpro.exe"
I saw a substantial reduction in the amount of memory being used when
I killed all instances of those two processes.
hpboid.exe Windows process - What is it?
file.net - Windows XP file forum
have multiple hpboid.exe & hpbpro.exe processes, WHY?
September 21, 2007
HPBOID.EXE remove it permanently
HP Deskjet 6980 Series Printer - Computer Crashes when Printing Over a Network
and Network Task Manager Shows Multiple Instances of hpboid.exe Running
Hewlett-Packard Development Company, L.P.
Thu, Oct 23, 2008 3:55 pm
Setting the Time Zone from the Command Line
After moving my Outlook data to another laptop, which was running Windows
XP Home edition, I noticed that the timestamp on messages appeared to be
hours behind when I thought the messages were likely received. When I
sent a message where my own address was on the cc line, I noticed that
there was a 3 hour difference between the timestamp on the message in
my sent folder and the one I received in my Outlook inbox. I thought
the timezone was likely set incorrectly, but when I tried cheking it
from the account I was logged in under by clicking on the time in the
lower right-hand corner of the screen, I recieved a message that "You do
not have the proper privilege to change the System Time." Since I had a
lot of applications open, I didn't want to close all of my open files,
logoff, logon under an administrator account, change the time zone, log
back into my account, and then reopen all of the applications and files
I had open previously. There is a way that you can check the time zone
and change it from the command line.
I used the
runas command to run the following command
under an administrator account on the system. In this case the "owner"
account was in the administrators group on the system.
C:\>runas /user:owner "RunDLL32 shell32.dll,Control_RunDLL
That command opened the Date and Time Properties window. When
I clicked on the Time Zone tab, I found the time zone set to
"GMT-8:00 Pacific Time (US & Canada)", whereas it should have been set to
"GMT-5:00 Eastern Time (US & Canda)". I could now change the timze zone.
The time zone can also be specified on the command line rather than
changing it through the Date and Time Properties window.
E.g. the command
"RunDLL32 shell32.dll,Control_RunDLL %SystemRoot%\system32\TIMEDATE.cpl,,/Z US
Eastern Standard Time" would allow one to change the time zone to
"(GMT-5:00) Indiana (East)". Of course, you don't need the
/user:owner, if you are already logged into the system as an
NOTE: You do not encapsulate the time zone string in quotation (") marks.
I have quotation marks around the entire
for entering a command with spaces in it to the
You can see what the values are that you should use on the command line for
your specific time zone by running
regedit and navigating
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version\Time
In this case, I needed to use
%SystemRoot%\system32\TIMEDATE.cpl,,/Z Eastern Standard Time rather
than using "US Eastern Standard Time" to have the time zone be
"(GMT-5:00) Eastern Time US & Canada". The value that appears under the
Time Zone tab in the Date and Time Properties window is what
is listed for the
display value under each time zone within
Version\Time Zones\ registry key.
When I changed the time zone, the time changed also to match the time zone
change. I needed to reset it, which I did by opening a command window from
the "owner" administrator account using
runas /user:owner cmd.
I then used the
time command to reset the time.
JSI Tip 7525. How do I set the Time Zone from the command line?
A Web Exclusive from FAQ for Windows
Fri, Oct 10, 2008 11:45 pm
Querying the Dell Service Tag with VBS
I needed to produce a list of the service tags for all of the Dell
systems at a site. I found a Visual Basic script at
Query Dell Service Tag
that could query a Dell system for the service
tag. There were two versions there, one that would request the system
name through a pop up window and another that could be run from a command
I wanted to be able to run such queries from a command prompt, so the
second version appealed to me. But it only queried one system at a time,
so I modified the script to allow me to specify multiple systems at one time
on the command line. The updated script is available at
cscript /nologo Dell-ServiceTag.vbs a b c
Computer: a Dell Service Tag: AGXQVD1
Computer: b Dell Service Tag: BRKF462
Computer: c Dell Service Tag: 1NFWLB3
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