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Thu, Jan 12, 2017 10:13 pm

Whitelisting email from a sender or domain using GoDaddy's email service

If you are using Godaddy's email service and email sent from a particular sender isn't showing up in your inbox, check the bulk mail folder, since there is a possibility that the mail was treated as junk email and placed there. To keep email from a particular sender from being subjected to checks that may result in email from that sender going into the bulk mail folder or never appearing in any folder in your account, you can add the sender's email address to a list of whitelisted email addresses, i.e., ones that won't undergo the normal checks to ascertain if the email is email spam, which can sometimes result in false positives, i.e., a legitimate email you would want to receive is mistakenly classified as spam by a software algorithm that checks all incoming email. To whitelist an email address or an entire domain, e.g., all email from any email address at example.com, take the following steps while logged into your GoDaddy email account through the web interface to your email account.

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