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Tue, Feb 07, 2017 9:43 pm

Attachments not visible in Outlook 2016

I recently received an update from Microsoft® Office 2011 on my MacBook Pro laptop to Microsoft Office 2016. Included with that update was the 2016 version of Microsoft Outlook for Mac, though if I click on Outlook from Outlook's menu bar and then select About Outlook, I see the following version information (image):

Version 15.27 (161010)
Product ID: 03109-000-000001
License: Volume License

One annoying issue I've encountered is that I don't see a way to view attachments sent with some messages within Outlook. I can see a paperclip icon to the right of the sender's name in the left pane of the outlook window, which indicates the message has been received with an attachment, but in the right pane where the contents of the window is displayed, there is no indication that the message has an attachment. And, if I double-click on the message to open it in a separate window there is no indication the message has an attachment. The only way I've found to easily gain access to the attachment is to view the message in Outlook Web App in a web browser. In its right pane, I see a "To:" line followed by a "CC:" line and then an "Attachments:" line with the name of the attachment shown. I can click on the attachment name to open of save it.

In Outlook 2016, if I right-click on the first message where I observed this problem and choose View Source, I see the following in the header lines, which indicates the message does indeed have an attachment:

Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes

[ More Info ]

[/network/email/clients/outlook/2016] permanent link

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