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Wed, Sep 06, 2017 11:57 pm

GoDaddy continues to show "Loading..." when composing email

Someone who uses GoDaddy for her email reported to me today that she couldn't send email. I logged into her account from another system and was able to send email to myself. When I notified her that I had been able to send email from her acount to myself, she sent an email to me, but reported it was still stating "loading" when she hit the send button. So tonight I logged into her system and opened the Firefox browser, since she uses that browser to send and receive email. When I clicked on Compose, I saw a "Loading..." message in the body of the email that wouldn't go away unless I clicked on the Plain Text tab to switch from "Rich Text", which allows one to format text in the message with bolding, font colors, etc., to "Plain Text". But when I switched back to "Rich Text", I had problems typing my email address in the "To" field with only one letter appearing in the "To" field no matter how many letters I typed.

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