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Fri, Jan 19, 2018 8:21 pm

Windows 7 to 10 upgrade hung at "finalizing your settings"

A few days ago I upgraded a Windows 7 Professional system to Windows 10. After the upgrade was installed, I saw a blue screen with "Finalizing your setings" with a spinning circle of dots above it. I didn't need to use the system for a few days, so I left it in that state for about 3 days. But with the same message displayed today, I was able to resolve the problem today by holding the power button down for about 15 seconds until the system powered off. When I powered the system back on afterwards I saw "Welcome to Windows 10!" with the account I had been logged into before the upgrade showing and a Next button near the bottom, right-hand corner of the screen. When I clicked on Next, I saw the "Choose privacy settings for your device" screen, though I had made those selections during the upgrade process previously. I altered the selections again as I had before and then saw a "Meet Cortana" screen where I clicked on Not now. I then saw "Finalizing your settings" again briefly and then the screen went black. I saw the disk activity LED for the laptop blinking rapidly for a minute and then I saw a circle of spinning dots on a blue background above "Please wait", but then I got to the "Press Ctrl+Alt+Delete to unlock" screen and was able to log into the laptop where within a few moments I saw "Thank you for updating to the latest version of Windows 10. I typed winver in the Cortana "Ask me anything" field and hit Enter which resulted in winver being shown as the best match. When I selected it, I saw the current version of Windows being displayed as Windows 10 Version 1709 (OS Build 16299.125).

[/os/windows/win10] permanent link

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