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Sat, Feb 17, 2018 1:43 pm

Windows 10 Blue Screen - Page Fault in Nonpaged Area

When we awoke this morning, my wife found a blue screen displayed on her PC running Windows 10 Professional with the message "Your PC ran into a problem and needs to restart. We'll restart for you." and "Stop Code: PAGE FAULT in NONPAGED AREA". She tried rebooting the system several times and powering the system off and on, but the message kept reappearing. I rebooted the system and hit the F8 key before Windows started - you may have to reboot several times to hit the key right before Windows starts to have it take effect. That took me to a Recovery window where I saw the message It looks like Windows didn't load correctly. If you'd like to restart and try again, choose "Restart my PC" below. Otherwise, choose "See advanced repair options" for troubleshooting tools and advanced options.

Recovery - Didn't load correctly

[ More Info ]

[/os/windows/win10] permanent link

Sat, Jan 27, 2018 6:50 pm

Turning on UltraVNC server service on a Windows system

If you installed UltraVNC, which is free and open-source software, to provide Virtual Network Computing (VNC) connectivity from/to a system for remote administration capabilities, but haven't enabled the UltraVNC server service to allow the system itself to be managed remotely, you can enable that service by taking the following steps:

  1. Run the uvnc_settings.exe program, which you can find in the directory where you installed UltraVNC. You will need to provide the login credentials for an account with administrator-level access on the system.
  2. Click on the Service tab then click on the Install Service button, which will install the software as a service, i.e. as a function provided by a server, on the system.
  3. Once the service is installed, you can click on the Start Service button to run the service.
  4. You can set the password to be used for VNC connections by clicking on the Security tab. You can set two passwords. The "VNC Password" will allow remote control of the system whereas the "View-Only Password" will only allow viewing the display on the system, which is helpful if you want to show someone what is happening on the system without giving the person the ability to control the system. You can then click on the OK button to close the UltraVNC settings window.

[ More Info ]

[/os/windows/software/remote-control/vnc/ultravnc] permanent link

Sun, Jan 21, 2018 10:56 pm


OpenVPN is free and open-source software that provides Virtual Private Network (VPN) connectivity that is available for a variety of operating systems. To use the software on a Microsoft Windows 10 system, download the the installer for Windows Vista and later from the OpenVPN Community Downloads page; get the OpenVPN community software not the PrivateTunnel software from the OpenVPN project - I mistakenly downloaded and installed PrivateTunnel when I first went to the OpenVPN site and then had to uninstall PrivateTunnel.

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[/os/windows/network/vpn] permanent link

Sat, Jan 20, 2018 11:01 pm

Updating Windows Subsystem for Linux

If you set up the Windows Subsystem for Linux on Windows 10, you may find that when you subsequently select Bash on Ubuntu on Windows to obtain a Bash shell prompt, that you see a message indicating that packages need to be updated. E.g.:

106 packages can be updated.
71 updates are security updates.

You can get the updates with apt-get update. You can then install the updates with apt-get upgrade. You may need to respond to a "Do you want to continue?" prompt. If there are a lot of updated packages to install, be prepared to wait awhile for the upgrade process to complete.

[ More Info ]

[/os/windows/win10/Linux-Subsystem] permanent link

Fri, Jan 19, 2018 8:21 pm

Windows 7 to 10 upgrade hung at "finalizing your settings"

A few days ago I upgraded a Windows 7 Professional system to Windows 10. After the upgrade was installed, I saw a blue screen with "Finalizing your setings" with a spinning circle of dots above it. I didn't need to use the system for a few days, so I left it in that state for about 3 days. But with the same message displayed today, I was able to resolve the problem today by holding the power button down for about 15 seconds until the system powered off. When I powered the system back on afterwards I saw "Welcome to Windows 10!" with the account I had been logged into before the upgrade showing and a Next button near the bottom, right-hand corner of the screen. When I clicked on Next, I saw the "Choose privacy settings for your device" screen, though I had made those selections during the upgrade process previously. I altered the selections again as I had before and then saw a "Meet Cortana" screen where I clicked on Not now. I then saw "Finalizing your settings" again briefly and then the screen went black. I saw the disk activity LED for the laptop blinking rapidly for a minute and then I saw a circle of spinning dots on a blue background above "Please wait", but then I got to the "Press Ctrl+Alt+Delete to unlock" screen and was able to log into the laptop where within a few moments I saw "Thank you for updating to the latest version of Windows 10. I typed winver in the Cortana "Ask me anything" field and hit Enter which resulted in winver being shown as the best match. When I selected it, I saw the current version of Windows being displayed as Windows 10 Version 1709 (OS Build 16299.125).

[/os/windows/win10] permanent link

Mon, Jan 15, 2018 7:37 pm

Using the Windows Resource Monitor to monitor network activity

If you want to see the IP addresses to which a program on a Microsoft Windows system is establishing connections, you can use the Resource Monitor utility that is provided with Windows Vista and later versions of Windows to check on network connections from a particular application on the system. To start the program, you can click on the Windows Start button and type resmon or resmon.exe in the "Search programs and files" field on a Windows 7 system or the "Type here to search" field on a Windows 10 system. You should see the resmon utility returned as the best match.

When the Resource Monitor program is running, you can click on the Network tab and then TCP Connections to see network activity associated with programs currently running on the system . You can click on a column header, e.g. "Image" to sort the entries by the values in that column.

[ More Info ]

[/os/windows/network/monitoring/resmon] permanent link

Sat, Jan 13, 2018 10:20 pm

Using downloaded Visio stencils with Visio 2016

I needed to add a Juniper SRX Series Services Gateway to a network diagram created with Microsoft Visio 2016, so I downloaded the SRX Series stencils from Juniper Networks Product Icons & Visio Stencils page. The downloaded file was a ZIP file, so I extracted the contents of that file. Within the .zip file were two .VSS files: Juniper Branch SRX Series.vss and Juniper Data Center SRX Series.vss. On a Microsoft Windows system, if you wish to make shapes within a .vss file available within Visio, you can copy the .vss files to the My Shapes directory within the Documents directory for the account you are using. To then access the shapes, click on More Shapes on the left side of the Visio 2016 window, then select My Shapes. You should then see the names for the .vss files you added to the My Shapes directory listed.

[ More Info ]

[/os/windows/office/visio] permanent link

Sat, Nov 11, 2017 10:31 pm

Configuring a VPN connection on Windows 7

To set up a Windows 7 system to use Internet Key Exchange version 2 (IKEv2) for establishing a virtual private network (VPN) connection, take the following steps:
  1. Click on the Windows Start button at the lower, left-hand corner of the screen, or tap the Windows key on the keyboard and select Control Panel.
  2. From the Control Panel, click on Network and Internet
  3. Click on Network and Sharing Center.
  4. Click on Set up a new connection or network.
  5. Click on Connect to a workplace at the "Choose a connection option" window.
  6. At the Connect to a Workplace window, click on Use my Internet connection (VPN).
  7. At the next window you will see "Type the Internet address to connect to". Type the fully qualified domain name (FQDN) or IP address for the VPN provider, e.g.,, in the Internet address field. The default destination name is "VPN Connection," but you can change it if you wish to reflect the particular VPN provider, e.g., "Ajax VPN Connection". Check the check box next to "Don't connect now; just set it up so I can connect later" and then click on the Next button. Note: if you don't have a VPN service already, offers a free VPN service you can use for testing, though it has more limited features and geographical locations than the paid service. 1x1 px
  8. At the next window, you can provide the user name and password for the VPN account. If you don't want to have to provide those each time you establish the VPN connection, check the check box next to "Remember this password" then click on Create.
  9. When you see "The connection is ready to use," click on the Close button rather than Connect now.
  10. Then back at the Network and Sharing Center window, you can click on Connect to a Network and select the VPN connection. Or you can click on Change adapter settings which will show you the available network connections. You will need to be already connected to the Internet via a wired or wireless connection to establish a connection to the VPN. You can then double-click on the VPN connection entry in the list. You should see "WAN Miniport (IKEv2)" on that entry. If you need to make any changes to the settings, you can right-click on the relevant VPN connection and choose Properties.
  11. A window will open with fields for the user name and password for the domain. If you chose to save those values previously, you can simply click on Connect at this point to establish the VPN connection.

[ More Info ]

[/os/windows/win7] permanent link

Sat, Oct 28, 2017 10:45 pm

Checking operating system information with WMIC

You can use wmic os get commands on a Microsoft Windows system to view information related to the operating system via a command-line interface (CLI). E.g., to determine the version of the operating system you can issue the command Windows Management Instrumentation Command-line (WMIC) command wmic os get version.

C:\Users\Public>wmic os get version


Or if you know the system is running a particular version of the Windows operating system, e.g., Windows 10, but want to see just the build number for that version of Windows, you could issue the command wmic os get BuildNumber.

C:\Users\Public>wmic os get BuildNumber


[ More Info ]

[/os/windows/commands/wmic] permanent link

Sun, Oct 22, 2017 11:09 pm

Text not printing, PowerShell cmdlets not working, etc.

A user reported that when she printed Microsoft Excel spreadsheets or QuickBooks invoices, no text would appear on the printouts. She had reported the same problem about a month ago. When I rebooted the system then, the problem went away, but this time rebooting didn't help. After I requested that she reboot the system, I was told the problem remained, so when I was able to get to the system to troubleshoot, I first checked to make sure the system had been rebooted rather than QuickBooks simply being restarted. It was then that I noticed a lot of other functionality was no longer available. E.g., when I tried to use the systeminfo command to find the last reboot time, I saw an error message instead of the time the system was last rebooted.

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\Pam>systeminfo | find /i "Boot"
Loading Operating System Information ...ERROR: Invalid class

Loading Operating System Information ...ERROR: Invalid class

C:\Users\Pam>wmic os get lastbootuptime
os - Alias not found.


[ More Info ]

[/os/windows/win10] permanent link

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