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Sat, Feb 17, 2018 1:43 pm

Windows 10 Blue Screen - Page Fault in Nonpaged Area

When we awoke this morning, my wife found a blue screen displayed on her PC running Windows 10 Professional with the message "Your PC ran into a problem and needs to restart. We'll restart for you." and "Stop Code: PAGE FAULT in NONPAGED AREA". She tried rebooting the system several times and powering the system off and on, but the message kept reappearing. I rebooted the system and hit the F8 key before Windows started - you may have to reboot several times to hit the key right before Windows starts to have it take effect. That took me to a Recovery window where I saw the message It looks like Windows didn't load correctly. If you'd like to restart and try again, choose "Restart my PC" below. Otherwise, choose "See advanced repair options" for troubleshooting tools and advanced options.

Recovery - Didn't load correctly

[ More Info ]

[/os/windows/win10] permanent link

Sat, Jan 20, 2018 11:01 pm

Updating Windows Subsystem for Linux

If you set up the Windows Subsystem for Linux on Windows 10, you may find that when you subsequently select Bash on Ubuntu on Windows to obtain a Bash shell prompt, that you see a message indicating that packages need to be updated. E.g.:

106 packages can be updated.
71 updates are security updates.
root@ANAHEIM:~#

You can get the updates with apt-get update. You can then install the updates with apt-get upgrade. You may need to respond to a "Do you want to continue?" prompt. If there are a lot of updated packages to install, be prepared to wait awhile for the upgrade process to complete.

[ More Info ]

[/os/windows/win10/Linux-Subsystem] permanent link

Fri, Jan 19, 2018 8:21 pm

Windows 7 to 10 upgrade hung at "finalizing your settings"

A few days ago I upgraded a Windows 7 Professional system to Windows 10. After the upgrade was installed, I saw a blue screen with "Finalizing your setings" with a spinning circle of dots above it. I didn't need to use the system for a few days, so I left it in that state for about 3 days. But with the same message displayed today, I was able to resolve the problem today by holding the power button down for about 15 seconds until the system powered off. When I powered the system back on afterwards I saw "Welcome to Windows 10!" with the account I had been logged into before the upgrade showing and a Next button near the bottom, right-hand corner of the screen. When I clicked on Next, I saw the "Choose privacy settings for your device" screen, though I had made those selections during the upgrade process previously. I altered the selections again as I had before and then saw a "Meet Cortana" screen where I clicked on Not now. I then saw "Finalizing your settings" again briefly and then the screen went black. I saw the disk activity LED for the laptop blinking rapidly for a minute and then I saw a circle of spinning dots on a blue background above "Please wait", but then I got to the "Press Ctrl+Alt+Delete to unlock" screen and was able to log into the laptop where within a few moments I saw "Thank you for updating to the latest version of Windows 10. I typed winver in the Cortana "Ask me anything" field and hit Enter which resulted in winver being shown as the best match. When I selected it, I saw the current version of Windows being displayed as Windows 10 Version 1709 (OS Build 16299.125).

[/os/windows/win10] permanent link

Sun, Oct 22, 2017 11:09 pm

Text not printing, PowerShell cmdlets not working, etc.

A user reported that when she printed Microsoft Excel spreadsheets or QuickBooks invoices, no text would appear on the printouts. She had reported the same problem about a month ago. When I rebooted the system then, the problem went away, but this time rebooting didn't help. After I requested that she reboot the system, I was told the problem remained, so when I was able to get to the system to troubleshoot, I first checked to make sure the system had been rebooted rather than QuickBooks simply being restarted. It was then that I noticed a lot of other functionality was no longer available. E.g., when I tried to use the systeminfo command to find the last reboot time, I saw an error message instead of the time the system was last rebooted.

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\Pam>systeminfo | find /i "Boot"
Loading Operating System Information ...ERROR: Invalid class

C:\Users\Pam>systeminfo
Loading Operating System Information ...ERROR: Invalid class

C:\Users\Pam>wmic os get lastbootuptime
os - Alias not found.

C:\Users\Pam>

[ More Info ]

[/os/windows/win10] permanent link

Tue, Aug 08, 2017 8:39 pm

Windows 10 stuck on scanning and repairing drive

To check on a potential file system corruption issue on a Microsoft Windows 10 system, I opened a command prompt window with administrator privileges and used the chkdsk command to check and repair the file system on drive C with chkdsk /r c:. The chkdsk operation got to "Scanning and repairing drive (C:): 10% complete", but then stayed there for hours. I finally powered the system off and on again which prompted it to restart the drive scan again. It quickly got to the 10% point again and then, again, stayed there, so I powered the system off and on again. When I powered the system off and on again, I saw "Preparing automatic repair" and then "Diagnosing your PC." I then saw the following:

Automatic Repair

Your PC did not start correctly

Press "Restart" to restart your PC, which can sometimes fix the problem. You can also press "Advanced options" to try other options to repair your PC.

 

I clicked on Advanced options which led to a "Choose an option" display where I could choose from the following options:

Choose an option

I clicked on Continue. I then saw a message advising I could skip the disk check by pressing the space key within a number of seconds that counted downwards; I hit the space bar before it got to zero and the system rebooted normally.

[/os/windows/win10] permanent link

Sun, Jul 23, 2017 4:43 pm

Setting the default application for a file extension in Windows 10

When you click on a file in Microsoft Windows, the operating system opens the file with whatever application, if any, that has been set as the default application to open files with the filename extension on the file. The file extension is a dot at the end of the file name followed by a sequence of other characters, often 3 characters, e.g. for myfile.doc, the extension is .doc. If some program has changed the default setting on a file type so that it now opens files with the relevant extension, but you want to revert to the application that previously opened those types of files, you can do so on a Microsoft Windows 10 system by taking the following steps:

  1. Right-click on the Windows Start button, usually in the lower, left-h and corner of the screen, then click on Settings.
  2. From the Settings window, click on Apps.
  3. Click on Default apps.
  4. In the Default apps window, scroll down until you see Choose default apps by file type and click on that text.
  5. Scroll down the list of file types until you see the one for which you wish to change the default application, e.g., .doc.
  6. Click on the the icon for the current default application shown to the right of the file type. You will then be able to choose another application to become the default application for opening files of that type, e.g., Microsoft Word for .doc files.
  7. You can then close the Settings window by clicking on the "X" at the upper, right-hand corner of the window.

[ More Info ]

[/os/windows/win10] permanent link

Sat, Jul 01, 2017 9:38 pm

Check the scheduled backup for the Windows 10 backup program

You can check the schedule for backups with the backup program that is included with Windows 10 by taking the following steps:
  1. Right-click on the Windows Start button.
  2. Select Control Panel.
  3. Select System and Security.
  4. Double-click on Backup and Restore (Windows 7). You will see the scheduled backup dates in the "Schedule" line, e.g., "Every Sunday at 2:00 AM."

[ More Info ]

[/os/windows/win10] permanent link

Fri, May 26, 2017 8:38 pm

Burning an ISO file to a disc under Windows 10

To burn an ISO image file to a disc under Windows 10 using capabilities built into the operating system, click on the .iso file in Windows File Explorer to highlight it. You will then see Disc Image Tools appear at the top of the window with Manage below it.

Click on Manage. You will then see options to Mount or Burn.

Click on Burn. A Windows Disc Image Burner window will appear where you can select the disc burner device, if there is more than one in the system. Click on the Burn button to burn the iso file to a CD or DVD.

When the .iso file has been burned to a disc, you should see a "The disc image has been successfully burned to disc" message and the disc should be ejected from the drive.

[ More Info ]

[/os/windows/win10] permanent link

Mon, Apr 10, 2017 8:37 pm

Somone else is still using this PC

I connected remotely to a Microsoft Windows 10 system using the Remote Desktop Protocol (RDP). I updated some software on the system which required a reboot, so I clicked on the Windows Start button and chose to restart the system, however I saw the message "Someone else is still using this PC. If you restart now, they could lose unsaved work." There was a "Restart anyway" button, but, since it was late on a Sunday night, I didn't think anyone else should be accessing the system.

Someone else is still using this PC

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[/os/windows/win10] permanent link

Tue, Mar 14, 2017 8:51 pm

Adding the SNMP service to a Windows 10 system

You can check on whether the Simple Network Management Protocol (SNMP) service has already been added to a Microsoft Windows 10 system by opening a Services window and scrolling through the list of services to see if SNMP is present. You can open a Services window to check the list of installed services by typing services in the Cortana "Ask me anything" field and hitting Enter. The best match shown should be "Services Desktop app". You can click on it to see the list of Windows services.

SNMP service not present

If you see SNMP Trap, but not SNMP Service, you will need to add the service. The process for adding it is similar to the process of adding support for SNMP under Windows 7.

[ More Info ]

[/os/windows/win10] permanent link

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