00:00.000: ==================================================================== 00:00.655: Started: 2013/10/27 (Y/M/D) 08:46:20.203 (local) 00:00.811: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.920: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE10-Windows7-x86.exe" /WU-SILENT 00:00.000: ==================================================================== 00:00.343: Started: 2013/10/27 (Y/M/D) 09:39:54.252 (local) 00:00.437: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.577: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE10-Windows7-x86.exe" /WU-SILENT 00:00.655: INFO: Setup installer for Internet Explorer: 10.0.9200.16521 00:00.749: INFO: Previous version of Internet Explorer: 9.0.8112.16514 00:00.842: INFO: Checking if iexplore.exe's current version is between 10.0.8100.0... 00:00.936: INFO: ...and 10.1.0.0... 00:01.061: INFO: Maximum version on which to run IEAK branding is: 10.1.0.0... 00:01.170: INFO: iexplore.exe version check success. Install can proceed. 00:01.264: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:01.342: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:01.420: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:01.498: INFO: Trying to extract ID: 6006 (0) as "IE10-neutral.Extracted.cab" 00:02.668: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:02.793: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE14CF7.tmp\Spelling_en.msu. 00:02.871: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:02.980: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE14CF7.tmp\Hyphenation_en.msu. 00:03.089: INFO: Trying to extract ID: 6128 (1033) as "IE10-support.cab" 00:07.519: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:09.048: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE14CF7.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE14CF7.tmp\IE10-support\HardwareBlockingList.xml" 00:11.544: INFO: Graphics Device Information: Mobile Intel(R) 4 Series Express Chipset Family 00:11.653: INFO: Hardware support check succeeded. Installation will continue. 00:11.763: INFO: Windows 7 operating system detected. 00:11.872: INFO: Service pack major: 1 00:12.137: INFO: Service pack minor: 0 00:12.246: INFO: Service pack name: Service Pack 1 00:12.387: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:12.543: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True) 00:12.652: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True) 00:13.073: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True) 00:13.276: INFO: Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18229 >= 6.1.7601.17932 (True) 00:13.369: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:13.447: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:53.508: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:53.742: INFO: IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE14CF7.tmp\KB2729094_x86.cab 00:54.023: INFO: IE Setup prerequisite package for KB2729094 included: C:\Windows\TEMP\IE14CF7.tmp\KB2729094_x86.cab 00:54.132: INFO: A local copy of the KB2729094 installation package has been copied to KB2729094_x86.MSU. 00:54.226: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE14CF7.tmp\IE-Spelling-en.cab 00:54.320: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE14CF7.tmp\IE-Hyphenation-en.cab 00:54.444: INFO: Waiting for 1 prerequisite downloads. 00:54.756: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites. 00:55.193: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE14CF7.tmp\KB2729094_x86.cab /quiet /norestart 01:20.590: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ] 01:20.809: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 01:21.105: INFO: No reboot logic message NrApiStart(0), lParam=0x00522820 returned 0x00000000. 01:22.369: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 01:22.447: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 01:22.525: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE14CF7.tmp\IE10-neutral.Downloaded.cab 01:22.587: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE14CF7.tmp\IE10-neutral.Downloaded.cab /quiet /norestart 02:08.358: INFO: Process exit code 0x80092004 (-2146885628) [Cannot find object or property. ] 02:08.514: ERROR: Neutral package installation failed (exit code = 0x80092004 (2148081668)). 02:08.607: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 02:08.701: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 02:08.810: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 02:08.857: INFO: Waiting for Active Setup to complete. 02:08.904: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 02:13.974: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 02:19.075: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 02:24.239: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 02:29.355: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383}) 02:34.550: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 02:34.847: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 02:40.198: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036 02:40.385: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup1.sqm" with error: 2147500036 02:40.432: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036 02:40.494: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup3.sqm" with error: 2147500036 02:40.525: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup4.sqm" with error: 2147500036 02:40.619: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup5.sqm" with error: 2147500036 02:40.697: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup6.sqm" with error: 2147500036 02:40.790: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup7.sqm" with error: 2147500036 02:40.868: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup8.sqm" with error: 2147500036 02:40.946: ERROR: SQM Upload failed while uploading "C:\Users\Administrator.LAB\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup9.sqm" with error: 2147500036 02:41.009: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE14CF7.tmp 02:41.149: INFO: Unable to remove directory C:\Windows\TEMP\IE14CF7.tmp, marking for deletion on reboot. 02:41.305: INFO: Released Internet Explorer Installer Mutex