Norton Ghost 7.5 - Broadcom 57xx Integrated Controller

I needed to backup a Dell Optiplex 740 over the network using Norton Ghost 7.5 from Symantec. The system has a Broadcom NetXtreme 57xx Gigabit Controller in it. I downloaded R161008.EXE from Dell's support site. The file provides drivers for the 57XX Gigabit Integrated Controller in Dell systems. The drivers are for the following Dell systems (see Version.txt):

Optiplex - 745, 740
Precision - 690, 490, 390

The R161008.EXE executable will, when run, extract the drivers contained within it to C:\dell\drivers\R161008. It also automatically starts an InstallShield Wizard for Broadcom Gigabit Integrated Controller. Cancel that, if you just want to use an NDIS driver with Norton Ghost rather than update the driver on the actual system with that network card in it. The NDIS2 driver you will need for Norton will be in C:\DELL\drivers\R161008\DOS\NDIS2.

You can also download a zip file containing the NDIS2 driver folder for the Broadcom NetXtreme 57xx Integrated Contoller from here.

To install the Norton Ghost client software on the client system in Norton Ghost 7.5, take the following steps:

  1. Start the Norton Ghost Boot Wizard.
  2. With Network Boot Disk selected, click on Next.

    Norton Ghost Network Boot Disk

  3. Click on the Add button to add a driver for another network card.

    Norton Ghost Network Interface Card

  4. Select NDIS2 driver and click on OK.

    Norton Ghost Template Type

  5. Click on the Setup button on the Template Properties window.

    Norton Ghost Template Properties

  6. Browse to the location of the NDIS2 driver for the NIC, e.g. C:\DELL\drivers\R161008\DOS\NDIS2, if you took the default location when running R161008.exe. B57.dos is the driver file. You will see B57$ as the driver name in the Template Properties window.

    Norton Ghost Broadcom
57xx Template Properties

  7. Click on OK at the Template Properties window.
  8. When you are returned to the Network Interface Card window, provide a new name for the template, rather than the default name of "New Driver Template", e.g. Broadcom 57xx Integrated.

    Norton Ghost Broadcom 57xx Integrated 

  9. At this point, unless you really want to create a boot floppy with that driver, you can click on the Cancel button.
  10. Then open the Symantec Ghost Console and click on Tools then Remote Client Install.
  11. Select the client system on which to install the Norton Ghost client software and click on the Install button.
  12. When prompted for a userid and password for an account with administrative rights on the system, enter those, e.g. the domain administrators userid and password.
  13. You should see a message indicating the client software was successfully installed. If instead you see a message that "1 client(s) unsuccessfully installed", click on the Read log file button.

    Norton Ghost Remote
Client Install Failed

  14. Presuming the client software installed successfully on the remote system, you need to ensure the right driver will be used for that client, so under Machine Groups in the Symantec Ghost Console, select the default group or whichever group is appropriate in this case.

    Norton Ghost Machine Groups

  15. Then right-click on the appropriate system and select Properties

    Norton Ghost System Properties

  16. You should see the adapter, e.g. "Broadcom NetXtreme 57xx" in this case, listed in the Network Adapter field, but you need to click on the Client tab to select the appropriate template so that the Ghost client software uses the right driver.

    Norton Ghost Properties Client Tab

  17. Click on the Browse button to use a manually selected template and then select the name you assigned to the template earlier, e.g. "Broadcom 57xx Integrated".

    Norton Ghost Browse Template

  18. Click on the OK button.
  19. Click on the OK button again at the Properties window.
You should now be able to backup the system using Norton Ghost 7.5.

Note: the PCI information for the Broadcom NetXtreme Integrated Controller is PCI\VEN_14E4&DEV_167A&SUBSYS_01EC1028&REV_02\4&59B10B8&0&0018.


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Created: Sunday August 5, 2007