Memory for a Dell Inspiron 570 PC

A user reported her Windows 10 system was running slowly. When I connected to the system remotely to check it after the user had left for the day and closed all the applications she had running, I found that the memory utilization was 78%. I knew the system was a Dell PC, but I didn't remember the model number. I was able to determine it was an Inspiron 570 by right-clicking on the Windows Start button and choosing System. Under "Device specifications," I saw "Inspiron 570". I also saw that the system had only 3 GB of memory installed.

Inspiron 570
Processor: AMD Athlon(tm) II X2 240 Processor 2.80 GHz
Installed RAM: 3.00 GB (2.75 GB usable)

You can also find the manufacturer, model number, and the amount of memory installed from a command prompt by using the systeminfo command.

C:\>systeminfo | find "System Manufacturer"
System Manufacturer:       Dell Inc.

C:\>systeminfo | find "Model"
System Model:              Inspiron 570
                           [01]: AMD64 Family 16 Model 6 Stepping 2 AuthenticAMD ~2800 Mhz

C:\>systeminfo | find "Total Physical Memory"
Total Physical Memory:     2,815 MB


Dell systems have a service tag, which is the equivalent of a serial number. I tried looking up the service tag so that I could go to the Dell support site and submit a query for the system's specifications using the service tag, but when I tried using a Visual Basic script, Dell-ServiceTag.vbs, I've used on other Dell systems to determine the service tag, it didn't display the service tag. Nor did using the Windows Management Instrumentation Command-line (WMIC) command wmic bios get serialnumber, even though Dell suggests that as a method for determining a Dell system's service tag at How to Locate System Service Tag Using Command Prompt and even though I've used that command to obtain the service tag on other Dell systems - e.g., see Using wmic to obtain model and serial numbers for Dell systems.

C:\Program Files\Utilities\Scripts>cscript Dell-ServiceTag.vbs .
Microsoft (R) Windows Script Host Version 5.812
Copyright (C) Microsoft Corporation. All rights reserved.

Computer: . Dell Service Tag:

C:\Program Files\Utilities\Scripts>wmic bios get serialnumber

C:\Program Files\Utilities\Scripts>

So I just went to the website that allows you to look up memory information for many computer models, and from which I've ordered memory for other systems, to see what it listed as the maximum memory capacity for a Dell Inspiron 570 and to order memory modules to take the system's memory to that maximum value. That site stated the Dell Inspiron 570 has 4 memory slots (2 banks of 2) with a maximum total memory value of 8 GB. It listed the following specs for a compatible 2 GB memory module:

DDR3 PC3-12800
256MEG X 64

When I checked the memory in each slot using the wmic memorychip list brief command, I saw that there was a 1 GB memory module in three of the slots (1073741824 bytes / 1024 bytes/kilobytes / 1024 kilobytes/megabytes / 1024 gigabytes/megabytes):

C:\>wmic memorychip list brief
Capacity    DeviceLocator  MemoryType  Name             Tag                TotalWidth
1073741824  DIMM1          24          Physical Memory  Physical Memory 1  64   
1073741824  DIMM2          24          Physical Memory  Physical Memory 2  64   
1073741824  DIMM3          24          Physical Memory  Physical Memory 3  64   


When I queried for more memory details, I saw the following:

C:\>wmic memorychip get BankLabel,Capacity,DeviceLocator,MemoryType,TypeDetail,Speed
BankLabel  Capacity    DeviceLocator  MemoryType  Speed  TypeDetail
BANK1      1073741824  DIMM1          24          1333   128
BANK2      1073741824  DIMM2          24          1333   128
BANK3      1073741824  DIMM3          24          1333   128


The MemoryType value of "24" indicates that the memory module is DDR3 SDRAM - if you see a value of "0" returned, the memory may be DDR4 SDRAM.

To maximize the amount of memory in the system, I ordered four 2 GB memory modules to increase the memory in the system from 3 GB to the maximum memory capacity of 8 GB.


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