SymDaemon high CPU Usage

A MacBook Pro laptop running OS X 10.8.5 has been running very slowly recently and the fan seems to be running at high speed constantly, since it is making a fair amount of noise. When I ordered the running processes by CPU usage with top -o CPU, I saw that the process resulting in the excessive CPU usage was SymDaemon, which is a background process associated with Symantec™ antivirus software. Symantec Endpoint Protection is installed on the system; there is a Symantec Solutions folder beneath the Applications folder with Symantec Endpoint Protection in the folder.

$ top -o cpu

Processes: 184 total, 3 running, 10 stuck, 171 sleeping, 1012 threads      14:07:23
Load Avg: 3.79, 3.30, 3.19  CPU usage: 25.79% user, 61.50% sys, 12.69% idle
SharedLibs: 12M resident, 5320K data, 0B linkedit.
MemRegions: 93215 total, 2348M resident, 43M private, 438M shared.
PhysMem: 930M wired, 1578M active, 1573M inactive, 4081M used, 14M free.
VM: 453G vsize, 1053M framework vsize, 14111927(149) pageins, 8963237(1) pageouts.
Networks: packets: 4877708/3123M in, 4325689/2363M out.
Disks: 9423947/173G read, 5127260/124G written.

PID    COMMAND      %CPU  TIME     #TH  #WQ  #PORT #MREG RPRVT  RSHRD  RSIZE  VPRVT
70     SymDaemon    109.6 27:41:04 19/2 4/1  159   458   24M-   2636K  28M-   386M
23778  top          18.4  00:17.68 1/1  0    32    33    1780K  216K   2528K  18M
327    Terminal     17.9  05:20.50 11   5    241   502   17M    11M    36M+   42M
99     WindowServer 7.5   02:20:46 4    1    709   9057+ 21M+   144M   126M+  96M+
0      kernel_task  2.1   02:49:32 82/2 0    2     947   29M    0B     490M-  103M
98088  activitymoni 1.8   13:18.67 1    0    29    33    2196K  216K   2720K  29M
86324  WebProcess   1.7   14:40.71 10   3    199   3562  155M   36M    179M   553M
331    firefox      1.5   04:07:40 54   3    257   1852  55M    11M    84M    289M
86344  WebProcess   1.5   10:05.76 10   3    152   1906  81M-   36M    101M-  313M
280    distnoted    0.9   01:46:32 5    4    217-  53-   7328K- 912K   7568K- 29M-
86354  WebProcess   0.9   21:11.73 16   1    261   8506  455M+  82M    472M+  964M
86332  WebProcess   0.4   01:09.07 10   3    203   1980  112M   69M    155M   329M
86326  WebProcess   0.4   11:46.40 11   3    217   7679  242M   82M    362M-  651M
86345  WebProcess   0.3   03:56.04 8    1    151   7380  40M+   41M    56M    764M
86351  WebProcess   0.3   03:49.47 8    1    147-  556-  18M-   38M    34M-   205M-
86353  WebProcess   0.2   14:44.49 10   3    200   5178  226M   37M    250M   675M

The Activity Monitor program in Applications/Utilities also showed SymDaemon as the culprit for the poor performance due to high CPU usage.

Activity Monitor - SymDaemon

When I clicked on the process to select it in Activity Monitor and then clicked on Inspect, I saw the following:

Activity Monitor - SymDaemon 
statistics

When I checked on the CPU temperature with osx-cpu-temp, I saw the following:

$ osx-cpu-temp
73.2°C
$ osx-cpu-temp -F
163.8°F

When I checked on fan speed with smcFanControl, I saw the following:

$ smcFanControl.app/Contents/Resources/smc -f
Total fans in system: 2

Fan #0:
    Actual speed : 6196
    Minimum speed: 2000
    Maximum speed: 6200
    Safe speed   : 0
    Target speed : 6200
    Mode         : auto

Fan #1:
    Actual speed : 6204
    Minimum speed: 2000
    Maximum speed: 6200
    Safe speed   : 0
    Target speed : 6200
    Mode         : auto

I used the Activity Monitor app to kill the errant process by clicking on the SymDaemon process to select it and then clicking on the Quit Process button. I then clicked on the Quit button to kill the process.

SymDaemon quit process

That reduced the CPU utilization and the fan noise stopped after a few seconds.

Nominal CPU usage

When I checked the CPU temperature, I found it had decreased 16.3°C.

$ osx-cpu-temp
56.9°C
vpn-128-154-226-104:SymDaemon jmcamer1$ osx-cpu-temp -F
134.8°F

I also found the fan speed revolutions per minute (RPM) had decreased considerably:

$ /Applications/smcFanControl.app/Contents/Resources/smc -f
Total fans in system: 2

Fan #0:
    Actual speed : 1999
    Minimum speed: 2000
    Maximum speed: 6200
    Safe speed   : 0
    Target speed : 2000
    Mode         : auto

Fan #1:
    Actual speed : 2001
    Minimum speed: 2000
    Maximum speed: 6200
    Safe speed   : 0
    Target speed : 2000
    Mode         : auto

 

TechRabbit ad 300x250 newegg.com

Justdeals Daily Electronics Deals1x1 px

Valid HTML 4.01 Transitional

Created: Friday November 20, 2015