Norton Ghost - Too Many Partitions

I tried performing an image backup of a system, W, using Norton Ghost 7.5. The backup failed. When I checked the event log for the backup within the Symantec Ghost Console by right-clicking on the failed task and selecting "event log", I saw that the "To virtual Partition" operation failed.

Ghost - To Virutal Partition Failed

I clicked on the failed operation to select it, then clicked on View and selected Event details. I then saw a message indicating W's disk drive had too many partitions on it to be backed up with Norton Ghost.

Event Details
Details for: To Virtual Partition
Client drive has too many partitions to use the Virtual Partition


Checking the partitions (Start, Control Panel, Performance and Maintenance, Administrative Tools, Computer Management, and then selecting Disk Management), I saw four primary paritions on the drive, which is the maximum number of primary partitions a drive can hold. Windows XP recognized two of those, which it designated drives C and D. Windows XP did not recognize the other two. The system is a Dell system and one is likely the utility partition. The first is a 39 MB partition, which Disk Management showed as "EISA Configuration". The other, a 3.57 GB partition, was listed as "Unknown". That partition is likely the utility partition. For Dell systems, one can normally boot to a utility partition to run diagnostics on the system.

Disk Management partition display

Since drive D was a parition I had been using to store backups with another later version of Norton Ghost that came with the system, but which had expired and which I had removed, I deleted that partition by right-clicking in the partition under Disk Management and choosing "Delete Partition". I was then able to go back to the server on which I was running Symantec Ghost Console and restart the image backup of the drive successfully.