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Tue, Nov 10, 2015 10:29 pm

Junos Pulse Failed to Connect

On Friday the Juniper Networks Junos Pulse client software I use to connect to a work VPN stopped working on my MacBook Pro running OS X 10.8.5, aka "Mountain Lion". After the problem first occurred, whenever I started the Junos Pulse program which is at version 5.0.3, I would see a window with no connections listed whereas previously I would see the work VPN connection with a Connect button to the right of it. When I tried adding the prior VPN connection again, I would receive a "Failed to connect to the Juniper Unified Network Service" error message. Today was the first day I had to spend any significant amount of time troubleshooting the problem. I was able to resolve the problem using commands that had worked previously with another Junos Pulse VPN client problem.

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