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2012
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Sep


Wed, Sep 26, 2012 9:08 pm

Annoying "Card Member Services" call from 407-476-5700

My wife has been getting annoying "Card Member Services" calls on almost a daily basis. Today I hit *69 to get the number from which the call was being placed. The number was 407-476-5700. I hit 1 on the phone's keypad to speak with someone who claimed, when I asked him what company he worked for that he worked for the dubiously named "Card Member Services" company. I informed him that I was on the government Do Not Call list and that he shouldn't be calling. He hung up and I reported the calling number at the National Do Not Call Registry website, since our home phone number has been on that list for years. I also called the calling number where one of the options was to enter my phone number after the beep to have the company take our number off their list. There was no beep, but I entered the number anyway.

I found many others reporting such calls from 407-476-5700 over the last few months at 800notes Directory of Unknown Callers 407-476-5700. I found postings there from others on the government "Do Not Call" list and postings from people stating that requesting the company remove their number didn't put an end to such calls.

[/phone] permanent link

Tue, Sep 11, 2012 5:17 pm

Bad Route to Host

After switching from a wireless connection to a wired connection on a MacBook Pro laptop running Mac OS X 10.6.8, I was no longer able to access a website I needed to access to establish a VPN connection to a remote network.I had a VPN connection established before switching from the wireless to the wired network. When I plugged the network cable into the laptop for a wired connection I also changed the network settings under System Preferences on the system by selecting "Turn AirPort Off" to ensure the wireless connection would not be used. Afterwards, when I tried pinging the destination system using the wired connection, I saw the following:
$ ping vpn.example.com
PING vpn.example.com (10.0.56.76): 56 data bytes
ping: sendto: Network is down
ping: sendto: Network is down
Request timeout for icmp_seq 0
ping: sendto: Network is down
Request timeout for icmp_seq 1
ping: sendto: Network is down
Request timeout for icmp_seq 2
ping: sendto: Network is down
Request timeout for icmp_seq 3
cping: sendto: Network is down
Request timeout for icmp_seq 4
ping: sendto: Network is down
Request timeout for icmp_seq 5
ping: sendto: Network is down
Request timeout for icmp_seq 6
cping: sendto: Network is down
Request timeout for icmp_seq 7
ping: sendto: Network is down
Request timeout for icmp_seq 8
ping: sendto: Network is down
Request timeout for icmp_seq 9
^C
--- vpn.example.com ping statistics ---
11 packets transmitted, 0 packets received, 100.0% packet loss

To determine why I was getting the "Network is down" message, I checked the route for the IP address associated with the destination system.

$ route get 10.0.56.76
   route to: vpn.example.com
destination: vpn.example.com
    gateway: 192.168.1.1
  interface: en1
      flags: <UP,GATEWAY,HOST,DONE,STATIC>
 recvpipe  sendpipe  ssthresh  rtt,msec    rttvar  hopcount      mtu     expire
       0         0      3411        67        67         0      1500         0

I noticed the gateway, i.e., router address, was pointing to the wireless router's IP address, 192.168.1.1, rather than the IP address for router for the wired connection, 192.168.0.1. But when I checked the default route, I saw it was correct.

$ route get default
   route to: default
destination: default
       mask: default
    gateway: 192.168.0.1
  interface: en0
      flags: <UP,GATEWAY,DONE,STATIC,PRCLONING>
 recvpipe  sendpipe  ssthresh  rtt,msec    rttvar  hopcount      mtu     expire
       0         0         0         0         0         0      1500         0

I flushed the routing table. Note: you must put the sudo command before the route flush command, if you are not logged in as root, but the account you are using is allowed to administer the computer, and then supply your password in order to execute the route flush command as you must be root to alter the routing table.

$ route flush
route: must be root to alter routing table
$ sudo route flush
default              192.168.2.1          done
route: write to routing socket: No such process
got only -1 for rlen

After then disconnecting the network cable from the laptop and then reconnecting it, I then saw the correct route for the webserver through the wired router, which had IP address 192.168.0.1, and was able to ping it.

$ route get 10.0.56.76
   route to: vpn.example.com
destination: default
       mask: default
    gateway: 192.168.0.1
  interface: en0
      flags: <UP,GATEWAY,DONE,STATIC,PRCLONING>
 recvpipe  sendpipe  ssthresh  rtt,msec    rttvar  hopcount      mtu     expire
       0         0         0         0         0         0      1500         0 
$ ping 10.0.56.76
PING 10.0.56.76 (10.0.56.76): 56 data bytes
64 bytes from 10.0.56.76: icmp_seq=0 ttl=57 time=19.955 ms
64 bytes from 10.0.56.76: icmp_seq=1 ttl=57 time=21.017 ms
^C
--- 10.0.56.76 ping statistics ---
2 packets transmitted, 2 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 19.955/20.486/21.017/0.531 ms

I was then also able to access the website using Safari. I had not been able to do so when I previously had tried just disconnecting and reconnecting the network cable without flushing the routing table.

[/os/os-x] permanent link

Sat, Sep 08, 2012 8:21 pm

Passwords Plus CS Registry Entries

I set up a new system for someone who had been using the Dataviz Passwords Plus program to manage passwords. She had been using the 1.006 version of the software on the prior system. I installed the latest version which was Passwords Plus CS version 2.001. The software is free for Windows systems, but the cost is $9.99 USD for the version that runs on iPhones. Passwords can be synchronnized between Microsoft Windows PCs and iPhones using the new version. I had to make a few changes to the Windows registry in order for the program on the new system to access shared password database files on another system.

[ More Info ]

[/os/windows/software/security/password/PasswordsPlusCS] permanent link

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