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Mon, Mar 04, 2024 9:46 pm
Accessing ClamWin scan results when the option to save a report is grayed out
I ran a scan with
ClamWin,
a free and open-source antivirus program for Microsoft Windows systems,
on a user's system recently when she thought the system
might be infected with malware. I ran the ClamWin scan after I scanned the
system with McAfee AntiVirus, the active antivirus program on the system
providing real-time protection, which did not find any malware. The scan,
which ran for many hours, flagged many files as containing malware. It was
difficult to note the names and locations of files flagged as containing
malware when they were flagged as the results would scroll quickly by as the
program went on to scan other files. As I assumed I would be able to save
the results to a file when the scan completed, that did not concern me. However,
when the scan completed I was unable to save the results to a file because
the button that would allow me to save the results was grayed out.
You can still access the results of a scan in such cases, though, because when
you exit from viewing the scan results, the program automatically appends the
results to C:\ProgramData\.clamwin\log\ClamScanLog.txt
. The
ProgamData directory is a hidden directory that you won't see in the
Windows File Explorer
unless you have configured it to display hidden files and folders. You
can see the directory is present if you
open a command prompt window
and issue the command dir /ah
— the "/ah" tells the
dir command to display files and folders with the attribute "hidden."
E.g.:
C:\>dir /ah
Volume in drive C is OS
Volume Serial Number is 4445-F6ED
Directory of C:\
08/21/2022 07:38 PM <DIR> $Recycle.Bin
07/08/2017 03:45 PM <DIR> $Windows.~WS
02/14/2024 10:43 AM <DIR> $WinREAgent
10/30/2015 02:18 AM 1 BOOTNXT
08/21/2022 01:01 PM 112 bootTel.dat
02/28/2024 03:54 PM <DIR> Config.Msi
11/04/2011 01:20 AM 30,425 dell.sdr
07/14/2009 12:08 AM <JUNCTION> Documents and Settings [C:\Users]
03/03/2024 11:51 PM 8,192 DumpStack.log.tmp
03/04/2024 03:51 PM 6,373,736,448 hiberfil.sys
01/30/2012 09:36 PM <DIR> MSOCache
03/03/2024 11:51 PM 8,589,934,592 pagefile.sys
03/03/2024 09:48 AM <DIR> ProgramData
10/11/2023 09:00 AM <DIR> Recovery
03/03/2024 11:51 PM 268,435,456 swapfile.sys
01/28/2012 08:26 PM <DIR> System Recovery
03/04/2024 08:00 PM <DIR> System Volume Information
7 File(s) 15,232,145,226 bytes
10 Dir(s) 795,701,448,704 bytes free
C:\>>
Though the log file containing scan results is beneath a hidden directory,
you can access it from a text editor such as
Windows Notepad
by typing in the directory path and file name, i.e.,
C:\ProgramData\.clamwin\log\ClamScanLog.txt
when you choose
Open to open a file, or you could open it from a command prompt
window as shown below.
C:\&>notepad C:\ProgramData\.clamwin\log\ClamScanLog.txt
C:\&>
The ClamScanLog.txt file will contain the results of all scans run on the
system, unless it was edited to remove prior results, with the results of
the latest scan at the bottom of the file.
[/security/antivirus/clamav]
permanent link
Sun, Oct 23, 2016 10:27 pm
freshclam.exe - Ordinal Not Found
After I upgraded
ClamWin to version 0.99.1 on an
HP laptop running Microsoft Windows 7 Professional, I saw a window titled
"freshclam.exe - Ordinal Not Found" with the message "The ordinal 177
could not be located in the dynamic link library libclamav.dll."
When I right-clicked on the ClamWin icon in the
notification area
at the lower, right-hand corner of the screen and selected Open ClamWin,
I saw the prompt "You have not yet downloaded Virus Definitions Database.
Would you like to download it now?" I chose "Yes" and saw the
"Ordinal Not Found" message again.
[ More Info ]
[/security/antivirus/clamav]
permanent link
Sun, Nov 15, 2009 3:11 pm
ClamWin 0.95.3 Scan of Windows 7 Home Premium Edition Laptop on 2009-11-15
I scanned a laptop running Windows 7 Home Premium Edition
with ClamWin Free Antivirus version 0.95.3 on 2009-11-15.
ClamWin reported the following:
C:\$WINDOWS.~Q\DATA\Users\admin\Desktop\desktop.ini: Worm.Autorun-2190 FOUND
C:\$WINDOWS.~Q\DATA\Windows\System32\config\systemprofile\Desktop\desktop.ini: Worm.Autorun-2190 FOUND
C:\Users\admin\Desktop\desktop.ini: Worm.Autorun-2190 FOUND
C:\Users\Liza\Desktop\desktop.ini: Worm.Autorun-2190 FOUND
C:\Windows\SoftwareDistribution\Download\d16f45aa864340ccf36504588c6fae4b\excel.cab: W32.Virut.Gen.D-163 FOUND
C:\Windows\SoftwareDistribution\Download\daa4e3a0ea4e94aba329bc28d3b354b1\xlconv.cab: W32.Virut.Gen.D-163 FOUND
But, I believe all of those were false positives.
[ More Info ]
[/security/antivirus/clamav]
permanent link
Mon, Apr 16, 2007 7:42 pm
ClamWin No Longer Reporting Opera Infected with Trojan.Bifrose-495
When I scanned
opera.exe, the executable for the
Opera 8.54 web browser on April 8, 2007
with
ClamWin 0.90.1, it reported
the file was infected with Trojan.Bifrose-495 (see
ClamWin Reporting Opera Infected with Trojan.Bifrose-495). The
report appeared to be a false positive and I submitted the file as a false
positive using the form at
ClamAV Virus Database.
When I opened ClamWin today to see if new virus definitions would result in
the file no longer being reported as infected, I saw the message
"You have not yet downloaded Virus Definitions Database. Would you like to
download it now?" I chose "Yes". ClamWin appeared to download new definitions,
but when I selected the file the Scan button was grayed out. I closed
and reopened ClamWin. Again I got the message stating that I had not yet
downloaded virus definitions. I chose to download them again, but the results
were the same. When I exited from the program, right-clicked on the file to
scan and chose "Scan with ClamWin Free Antivirus", I saw the message
"Virus Definitions Database Not Found! Please download it now."
So I checked the ClamWin website. I found there was a new version, 0.90.1.1
The site had the following information on the new version:
Wednesday, 11 April 2007
This quick-fix release addresses the "Missing Virus Database" Error. Also it
includes couple of bug fixes:
- Fixed file creation errors during scanning of OLE and MSI files
- Added description message when a "Can't Open File" error occurs
- Setup now installs virus definitions database
I installed the new version. I was then able to scan opera.exe
and it now reports that the file is uninfected. Previously ClamWin 0.90.1
was reporting that laplink.exe was also infected. It reported that
file was infected with Trojan.Mybot-7604. I felt then that there was a fairly
high probabability that the report was another false positive. When I scanned
the file with the new version of ClamWin with current virus definitions, that
file is now reported as uninfected as well.
[/security/antivirus/clamav]
permanent link
Sun, Apr 08, 2007 11:10 pm
ClamWin Reporting Opera Infected with Trojan.Bifrose-495
When I scanned a system with
ClamWin
0.90.1, it reported that the executable
opera.exe for the
Opera web browser was infected with
Trojan.Bifrose-495. The system has Opera 8.54 on it.
Checking the definitions timestamp in ClamWin, I saw the following:
ClamAV 0.90.1
Protecting from 107238 Viruses
Virus DB Version: (main: 42, daily: 3049)
Updated: 18:49 08 Apr 2007
I found someone else reporting the same problem on a ClamWin support forum at
False Positives. And I found a post,
Opera.exe: Trojan.Bifrose-495 FOUND,
on an Opera community forum site, where someone posted that ClamAV reported
"Trojan.Bifrose-495 FOUND" for opera.exe, though in his case it appeared he
had version 7 of Opera on his system. He submitted opera.exe from his system
to VirusTotal,
which provides a free service allowing you to upload a file for analysis by
many different antivirus programs. Only ClamAV
and Fortinet identified the file as
being suspicious. The other 27 antivirus scanners used by VirusTotal reported
it was uninfected. ClamWin is a Windows implementation of
ClamAV.
There was also another posting,
Trojan.Bifrose-495?
in a ClamWin forum where someone stated that ClamWin 0.88.7 reported
the same infection for his copy of opera.exe. One of the ClamWin
developers, sherpya, responded that it was a false positive. That person
also submitted his copy to VirusTotal. The result was the same for him, with
only ClamAV reporting the file as infected and Fortinet labelling it as
"suspicious".
I found someone else reporting that ClamWin reported Opera was infected
with Trojan.Bifrose-495 at
Cleaning up a trojan, but the poster didn't appear to consider
the possibility that the report may have been a false positive.
I submitted the opera.exe file from my system to
VirusTotal also. One of the ClamWin
developer's referred the person who posted at
False Positives on the ClamWin forum
to How can I report a
virus that ClamWin doesn't recognise? Or a false positive?, which also
suggests submitting the file to VirusTotal
, if you suspect that ClamWin is reporting a false positive.
The file was scanned by 23 antivirus programs. Only ClamAv and Fortinet
reported an issue with the file. ClamAv reported it found "Trojan.Bifrose-495",
while Fortinet reported the file as "suspicious".
I also submitted the file to
Jotti's Malware Scan, which also
provides a free virus scanning service. Of the 17 antivirus programs it
uses, only ClamAv reported the file as infected with ClamAv reporting
"Found Trojan.Bifrose-495". It scanned the
file with Fortinet as well, but reported for Fortinet that "Found nothing"
(see report
).
I did submit the file using the on-line form at
ClamAV Virus Database as a false positive.
So what does Trojan.Bifrose-495 do? I don't know and could not find any
information on it via a
Google
search. Though I really like ClamWin and ClamAV, using them on many
systems, one major advantage I see to a program like Symantec's antivirus
software, aside from real-time scanning, is that Symantec will provide you
with details on how most of the viruses it identifies work. By looking
at the provided details, you can determine, if your system was infected,
what the virus or trojan may have done and what other indicators of the
infection you should expect to find on the system. ClamAV and thus ClamWin,
which is built on ClamAV, provide no virus encyclopedia you can use for
reference. If this wasn't a false positive I would certainly like to
know how the virus or trojan operates, not just a name for it. Does it
allow someone to take remote control of the infected system? Does it send
out spam from the system, delete or corrupt files, etc.?
I normally use ClamWin as an adjunct to other antivirus software on a system
and don't want real-time scanning capability from it, but really would like to
have further details on any infections found. I have found ClamWin
identifies malware other antivirus programs sometimes miss and am very
appreciative of the work done by the developers for both ClamAV
and ClamWin, but, whenever they report an infected file, I often have
to submit the file to VirusTotal
or Jotti's Malware Scan to
attempt to figure out the potential harm that may have been caused
by an infection. I look at the names used for the infection by
other antivirus programs that also report the submitted file is
infected. I then look check virus encyclopedias they may provide or
do further searching of the web using the names they use for the malware.
Details for the file I submitted:
Filename: | opera.exe |
Size: | 76.5 KB (78,336 bytes) |
Created: | Saturday, April 15, 2006, 1:34:26 PM |
Modified: | Friday, March 24, 2006, 5:40:10 PM |
File Version: | 7730 |
Product Name: | Opera Internet Browser |
Product Version: | 8.54 |
MD5 Sum: | 40d2e3a6f1c1dbe7825553164a3b86d3 |
SHA-1 Hash: | c9623b9018fb6faebef38af37ff02dad361f774d |
The modification date listed on the file when I right-clicked on it
and chose Properties was March 24, 2006. I installed Opera 8.54
on the system on April 15, 2006, so the modification date listed is several
weeks prior to the software being installed on the system.
I also scanned the file with BitDefender 8 Free Edition, which had virus
definitions of April 8, 2007, which is today's date, and Symantec AntiVirus
Corporate Edition 8, which had virus definitions from April 4, 2007. Both of
those antivirus programs were on the system where I ran the ClamAV scan. Both
reported the file was uninfected, so I'm fairly confident at this point
that ClamAV's report of the file as infected was a false positive.
References:
-
False Positives
Posted February 11, 2006
ClamWin Free Antivirus Support and
Discussion Forums
-
Opera.exe: Trojan.Bifrose-495 FOUND
Posted: December 20, 2006
Forums - Opera Community
-
Trojan.Bifrose-495?
January 5, 2007
ClamWin Free Antivirus Support and
Discussion Forums
-
Cleaning up a trojan
December 21, 2006
WebDeveloper.com Forum
[/security/antivirus/clamav]
permanent link
Sun, Apr 08, 2007 7:53 pm
LibClamAV Error When Scanning a System with ClamWin 0.90.1
I upgraded ClamWin on a system from
version 0.88.4 to 0.90.1, set it to scan all of drive C on the
system and then went to bed.
When I checked the results 9 hours later, I was surprised to find ClamWin
still running. I also saw lots of error messages similar to the following:
LibClamAV Error: ERROR: failed to create file: c:\docume~1\admini~\locals~1
\temp/clamav-b3e9e513a21a2f87d6834aa7fb84676.00000530.clamtmp/
_becaa_r_ndoaa_geiaa_cemaa_r_behaa_feiaa_heeaa_kdbaa_idhaa_idpaa_ldg
aa_ldoaa_idjaa_D_ideaa_idjaa_ldmaa_
On the Clamwin support forums, I found several references to the problem.
At ERROR: failed to create file, shepya, one of the
ClamWin developers, responded on November 12 that the
problem was due to the
OLE2
unpacker that is used by ClamWin attempting to
unpack CAB
files, but encountering problems when doing so, since the files
inside the CAB file have seemingly random names and unpacking them with the OLE2
unpacker would lead to new files being created with the same name as existing
files, if ClamWin didn't stop unpacking the files and produce the error message
instead. Sherpya stated in his response that ClamWin first tries
to unpack the CAB files with a CAB unpacker, but for Installshield CAB files,
since Installshield CAB files are not supported, it then passes the file on to
the OLE2 unpacker, which can't properly unpack the CAB files. Shepya states
the problem is due to Microsoft using the same file signature for both CAB and
OLE2 files.
File Extension for .CAB also indicates that InstallShield CAB
files are not compatible with Microsoft CAB files.
Shepya further stated in a December 11, 2006 posting in the same thread that
"since the cab code skips the archive, so it's passed to the ole2 code
that doesn't pick the correct filenames to extract and since there are a lof of
garbage in file names, clamav tries to sanitize it by replacing invalid chars
by a _, this causes a lot of name clashes, but I preferred to warn instead of
silent ignoring." ClamWin is using ClamAV
for virus scanning; it is a Windows implementation for ClamAV.
There is another thread on the topic at
Scan Write Errors. Sherpya states in that one that
"m$ decided to make .msi files like ole2 container just like office
document, but really they are a sort of cab archives."
And in response to the
LIBCLAM AV error posting on April 4, 2007 by cebo, sherpya responds
that "these messages are harmless, they will be removed on next release."
I certainly hope there is an improvement with the next release.
Previously, when
I started ClamWin on this system before going to bed, it would be finished when
I checked it in the morning. When I checked the system at 9:00 A.M.
after starting it around 11:00 P.M. the previous night, I found the
CPU utilization was at about 100%. ClamWin was using over half the CPU time,
but Spy Sweeper was also using a considerable amount of CPU time. I stopped
Spy Sweeper. Then ClamWin was getting almost all of the CPU time, with the
Task Manager showing its CPU utilization fluctuating between 90% and 97%,
yet it still did not complete until 7:00 P.M., almost 20 hours after I started
it.
I also saw the error message LibClamAV Error: Message is not un
uuencoded form
during the scan.
References:
-
ClamWin
-
ERROR: failed to create file:
Posted: November 6, 2006
ClamWin Free Antivirus Support and
Discussion Forums
-
Scan Write Errors
Posted: October 11, 2006
ClamWin Free Antivirus Support and
Discussion Forums
-
Cabinet
(file format)
Wikipedia, the free encyclopedia
-
File Extension for .CAB
FILExt
-
Object Linking and Embedding
Wikipedia, the free encyclopedia
-
LIBCLAM AV error
Posted: Wednesday, April 4, 2007
ClamWin Free Antivirus Support and Discussion Forums
[/security/antivirus/clamav]
permanent link
Sun, Apr 08, 2007 12:24 pm
Excluding ClamWin Quarantine Directory When Scanning
While searching for information on error messages I was getting while
scanning a system with
ClamWin 0.90.1,
I found a comment by one of the ClamWin developers, alch, at
clamwin is scanning
its own quarantine files that in version 1 the quarantined
files will be encrypted in such a way that they won't be flagged as infected
files on subsequent scans. The response was to a ClamWin user's
complaint about the current version's default behavior of
scanning files in the quarantine folder, flagging them as infected, and then
quarantining them again with a different name. Alch made the statement on
March 23, 2007. He also stated version 1 "is in it's final stages of
development."
You can exclude ClamWin's quarantine directory from being scanned by ClamWin
by following the steps listed in
Excluding the Quarantine Directory from a ClamWin scan.
[/security/antivirus/clamav]
permanent link
Fri, Mar 02, 2007 1:37 pm
Excluding the Quarantine Directory from a ClamWin scan
Unless you tell it to exclude it's own quarantine directory,
ClamWin will scan that
directory when you perform a scan of the entire hard disk
or any directory that contains the quarantine directory beneath
it. When it encounters already quarantined items, ClamWin will
put a numerical value at the end as an extension, e.g. "000".
A subsequent scan will repeat the process, so a file may then
get the extension "000.000".
I don't want ClamWin to scan its own quarantine directory and
report infections for items it quarantined during previous
scans. To avoid that result, you can take the following steps
(instructions written for ClamWin 0.90, but should apply
to other versions as well):
- Open ClamWin.
- Click on Tools and select Preferences.
- Click on the Advanced tab.
- Put
--exclude-dir=".clamwin\\quarantine"
in the
Additional Clamscan Command Line Parameters field. Note:
you must use two backslashes after "clamwin", because ClamWin
treats the entry as a regular expression. In a regular expression,
a backslash, "\", has special significance, so you need to "escape"
that special significance by putting another backslash in front
of any backslash you need to use.
If you wish to exclude multiple directories, you can use multiple
--exclude-dir
commands separated by spaces, e.g.
--exclude-dir=".clamwin\\quarantine"
--exclude-dir="BitDefender8\\Quarantine"
.
To exclude individual files, you can use the exclude
command,
e.g. exclude="test.exe"
.
[/security/antivirus/clamav]
permanent link
Thu, Mar 30, 2006 11:00 pm
ClamWin Virus Defintions Not Updating
If you try to update the virus defintions for ClamWin by selecting
"Download Virus Database Update" and then see "Completed" immediately
without new definitions being downloaded, the problem may be due
to an incompatibility with the cygwin1.dll required by ClamWin and
the cygwin1.dll file in use by some other application on the system,
such as
OpenSSH for Windows.
See
Incompatibility between OpenSSH for Windows and ClamWin for instructions
on how to fix the problem.
You can determine which processes have the cygwin1.dll
DLL loaded with the
tasklist command on a Windows XP system.
C:\Program Files\ClamWin\bin>tasklist /m /fi "modules eq cygwin1.dll"
Image Name PID Modules
========================= ====== =============================================
sshd.exe 5276 ntdll.dll, kernel32.dll,
cygcrypto-0.9.7.dll, cygwin1.dll,
ADVAPI32.DLL, RPCRT4.dll, cygz.dll,
ws2_32.dll, msvcrt.dll, WS2HELP.dll,
mswsock.dll, hnetcfg.dll, GDI32.dll,
USER32.dll, wshtcpip.dll, wsock32.dll,
DNSAPI.dll, winrnr.dll, WLDAP32.dll,
Secur32.dll, mpr.dll, uxtheme.dll
switch.exe 2336 ntdll.dll, kernel32.dll, cygwin1.dll,
ADVAPI32.DLL, RPCRT4.dll, Apphelp.dll,
user32.dll, GDI32.dll
sh.exe 1192 ntdll.dll, kernel32.dll, cygwin1.dll,
ADVAPI32.DLL, RPCRT4.dll, user32.dll,
GDI32.dll
sh.exe 3836 ntdll.dll, kernel32.dll, cygwin1.dll,
ADVAPI32.DLL, RPCRT4.dll, Apphelp.dll,
VERSION.dll, user32.dll, GDI32.dll
[/security/antivirus/clamav]
permanent link
Mon, Mar 06, 2006 6:04 pm
ClamWin Outlook Integration Problem
A user was receiving an error message when she tried to send email
with attachments:
ClamWin
An Error occured reading clamscan report: [Errno 2] No such file or
directory:
u'c:\\docume~1\\beth\locals~1\\temp\\tmpafm-hj\\client_setup_wi
zard_err_jpg - Virus Deleted by ClamWin.txt
ClamWin 0.88 was installed on her system and integrated with Outlook so
that it was checking incoming and outgoing email for viruses. I had to
disable the Outlook integration to stop the error from occuring.
[
More Information ]
[/security/antivirus/clamav]
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