A user who uses Microsoft Office Professional Plus 2010 as his email client reported that he could no longer download email. Whenever the user would check his email, a window would appear prompting him to re-enter his userid and password. Even after I reset his password on the server, the same thing kept happening. At the bottom, right-hand corner of the Outlook window, I saw a "Send/Receive error" messsage next to a yellow triangle with an exclamation mark within it.
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