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Sun, Feb 01, 2026 3:27 pm

Viewing Payment Details for a Loan in the Desktop Version of Quicken

If you automatically update a loan's balance by downloading transactions from a bank's website, when you click on "Payment Details" in the Windows Classic Business & Personal desktop version of Quicken, you won't be able to actually view details on payments, such as the amount of principal and interest paid for each transaction. You can change the loan account's settings in Quicken to stop automatically updating the account by right-clicking on the account and then selecting "Edit/Delete account" then clicking on the "Online Services" tab and then clicking on the "Deactivate" button in the online setup portion of the window. When asked "Would you like to deactivate this service?", click on "Yes". You can then close the "Account Details" window. Then, when you choose "Payment Details", you should see the individual transactions for the account and you will be able to modify the opening balance, principal and interest for payments, if needed. If you then want to transfer money from another account, such as a checking account, as a payment on the loan, you may not see the account listed as one of the transfer options in the dropdown list for transfers, but if you type the account name in the Category field exactly as it appears in the account list and then hit the Tab key, the amount you specify will be transferred to the loan account.

[/financial] permanent link

Sun, Sep 25, 2016 8:59 pm

Problems encountered during installation of QuickBooks Pro 2016

I needed to upgrade two Microsoft Windows 10 systems running QuickBooks Pro 2011 to QuickBooks Pro 2016 after the Microsoft Windows 10 Anniversary Update was installed automatically on those systems. QuickBooks Pro 2011 would stop working after the user tried to proceed past the user name and password prompt to open the company file - see QuickBooks 2011 crashes at startup. I found others complaining about the same problem after the Anniversary Update was installed. I resolved the problem by updating QuickBooks to QuickBooks Pro 2016, but that upgrade was not without problems as well.

[ More Info ]

[/financial] permanent link

Sat, Sep 24, 2016 10:02 pm

QuickBooks 2011 crashes at startup

A user reported to me that QuickBooks was crashing when she tried to use it. When I attempted to start the QuickBooks 2011 program, it would get to the point where I could enter the username and password, but when I tried to proceed beyong that point it would stop working with the message below:

QuickBooks has stopped working

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

[ More Info ]

[/financial] permanent link

Sat, Feb 06, 2016 5:20 pm

Accounts not synching to Quicken mobile app

If you use a desktop version of Intuit's Quicken 2015 for managing your personal and/or business finances and have also installed the mobile application, Quicken 2014/15/16 Companion, on your phone, but find that certain accounts that are present in the desktop version are not appearing on the mobile version, then check the "accounts to sync" settings within the "Intuit ID, Mobile & Alerts" preferences within Quicken on the desktop system to ensure that Quicken on the desktop is configured to syncrhonize those particular accounts with the Quicken app on a mobile device.

[ More Info ]

[/financial] permanent link

Fri, Jul 10, 2015 11:12 pm

Recovery of Corrupted QuickBooks File

I received a call today from someone who reported that she had started compressing a QuickBooks file, since she wanted to upload the data to Intuit's site (QuickBooks 2013 provides a "condense" function that is accessible from the File menu by choosing Utilities then Condense data), but during the process of removing old entries from many years ago the company owner needed her to do some work in QuickBooks so she terminated the compression operation. As soon as she told me that I suspected she was calling because by doing so the company file had been corrupted. That seemed to be the case, because she said she could no longer find any entries in the file for this year besides those for today. She thought that the QuickBooks data was being backed up to an external, USB-attached disk drive on her system, but when I checked its contents I found that the last backup to that drive had occurred a couple of years ago.

Fortunately the data was stored on a Microsoft Windows system running a version of Windows that uses Microsoft's Volume Snapshot Service , which allows you to simply right-click on a file or folder name, choose Properties and then click on the Previous Versions tab and select from shadow copies of the file or folder that were made previously, though in this case I didn't even need to do that.

[ More Info ]

[/financial] permanent link

Sat, May 09, 2015 8:12 pm

Quicken 2015 Mortgage Balance Discrepancy

I use Quicken 2015 Home & Business to manage our finances. One annoyance I encountered recently was that when I viewed the details for the mortgage account, the balance was listed correctly, but on the left side of the screen where the balances are listed for all accounts, the balance shown for the mortgage account under the Property section was wrong. The amount that was displayed was the amount shown for the current balance when I looked at the transaction display for the account plus the original balance when we purchased the house. The two balances had matched previously; I think the incorrect amount under the Property section of Accounts started appearing with an incorrect amount after I reconciled all of the transactions in the mortgage account. But even after I unchecked entries to make them unreconciled to see if that would eliminate the discrepancy, the discrepancy remained. And that discrepancy resulted in an incorrect equity being shown when I clicked on Equity when viewing the mortgage account. The equity was being shown as a negative value, i.e., Quicken was claiming I owed more on the house than the house was worth.

I exited from the program then restarted it, but the discrepancy remained. So I decided to backup the Quicken data file and then perform a repair operation. So I backed up our data by going to File, Backup and Restore, then Backup Quicken File. Then, to run a repair operation, I clicked on File then File Operations. From that option I could select Validate and Repair, but before I selected it, I noticed that now the amount shown for the balance owed on the mortgage was correct under Property in the listing of accounts. It seems that just performing the backup resulted in the discrepancy being resolved. I certainly didn't expect that to resolve the problem, but I was glad just doing that apparently resolved the problem. Quicken was also now showing a correct positive equity value based on what I had estimated for our home's current value minus what we still owed on the mortgage.

[/financial] permanent link

Tue, Apr 14, 2015 10:22 pm

Locating EIN in QuickBooks 2011

To locate the U.S. Federal Employer Identification Number (EIN) issued by the Internal Revenue Service (IRS) in QuickBooks 2011, open the company file using a QuickBooks admin account then take the following steps:
  1. Select Company from the menu bar.
  2. Select Company Information. The EIN is in the Company Identification section.

The information can only be viewed or modified from a QuickBooks admin account.

[/financial] permanent link

Tue, Jun 17, 2014 11:24 am

Creating a business category in Quicken 2014

I wanted to create a new business expense category in Quicken 2014 named Hardware. But when I created a new expense category, the category always defaulted to be a personal expense. I could not locate a means to specify that I wanted the new category to be in the business rather than personal group and I didn't see any way to change the classification to business after the category was created. I could put the new business expense category as a subcategory beneath an existing business category, but that is not what I wanted to do. There is a way to put the new category as a top-level category in the business group rather than have it be a subcategory, though, by first creating it as a subcategory and then changing it.
  1. Click on Tools.
  2. Select Category List.
  3. Click on the Add Category button.
  4. Type a name for the new category in the Category Name field.
  5. Select the Subcategory of radio button and pick a business category, such as "Supplies (Business)". Add a description if you like.
  6. Click on the Tax Reporting tab and make any changes, if any are needed, there.
  7. Click on OK.
  8. Right-click on the new category in the category list, then select the Expense radio button, rather than the Subcategory of one.
  9. Click on OK.
  10. Click on Done to close the Category List window.

The category will remain as a business category after the change.

[/financial] permanent link

Mon, Apr 14, 2014 9:47 pm

QuickBooks company files list from registry

If you wish to see the list of previously opened company files that would be displayed inside QuickBooks when QuickBooks is open, but no company file is open, without opening QuickBooks, you can query the registry key HKEY_CURRENT_USER\Software\Intuit\QuickBooksCommon\QBFinder using the reg query command. E.g.:
C:\Users\JDoe>reg query HKEY_CURRENT_USER\Software\Intuit\QuickBooksCommon\QBFinder

HKEY_CURRENT_USER\Software\Intuit\QuickBooksCommon\QBFinder
    0    REG_SZ    c:\users\jdoe\documents\quickbooks\csi\c.s.i.qbw|23|professional
    1    REG_SZ    c:\users\jdoe\documents\quickbooks\moonpoint\moonpoint.qbw|23|professional

The .qbw files displayed would be ones you could select by clicking on them from the "No Company Open" window inside QuickBooks. The "|23|professional" at the end can be ignored, if you only want to know the file names and locations. The directory path and file names displayed can then be used to backup any relevant QuickBooks files to another location for archiving, for instance, without needing to open QuickBooks.

[/financial] permanent link

Mon, Apr 14, 2014 9:19 pm

QuickBooks company file needs to be updated

If you see the following message when you attempt to open a company file from a prior version of QuickBooks in QuickBooks 2013, which prevents you from opening the file, you will need to provide a user name and password for a QuickBooks account that has administrator level access to the file instead of the account credentials you are using.

Warning

This company file needs to be updated. Please ask your QuickBooks Administrator to update the file.

  OK  

[/financial] permanent link

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