When I opened MUSHclient on a Windows 7 system, I saw the message "Failed to launch help." A Windows Help and Support window opened stating the following:
At I cannot open Help files that require the Windows Help (WinHlp32.exe) program, Microsoft provides the following information:
The Help for this program was created in Windows Help format, which depends on a feature that isn't included in this version of Windows. However, you can download a program that will allow you to view Help created in the Windows Help format.
On computers that are running Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2, you may be unable to open Help files that require the Windows Help (WinHlp32.exe) program. This article contains information about a download that helps you fix this problem.
Microsoft stopped including the 32-bit Help file viewer in Windows releases beginning with Windows Vista and Windows Server 2008. To support customers who still rely on legacy .hlp files, the Microsoft Download Center provides WinHlp32.exe downloads for Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2.
The version of the program for Windows 7 can be downloaded from Windows Help program (WinHlp32.exe) for Windows 7. That page provides the following overview statement:
Windows Help (WinHlp32.exe) is a Help program that has been included with Microsoft Windows versions starting with the Microsoft Windows 3.1 operating system. However, the Windows Help program has not had a major update for many releases and no longer meets Microsoft's standards. Therefore, starting with the release of Windows Vista and continuing in Windows 7, the Windows Help program will not ship as a feature of Windows. If you want to view 32-bit .hlp files, you must download and install the program (WinHlp32.exe) from the Microsoft Download Center.
There are two versions of the software available, one for 64-bit systems
and one for 32-bit systems. The download files are
.msu files. You can install
the software by just double-clicking on the downloaded file from the Windows
Explorer, which will open a Windows Update Standalone Installer
window, where you would see the propmpt "Do you want to install the following
Windows software update? Update for WIndows (KB917607)". During the
winhlp32.exe is placed in
For a silent installation, you can use the Windows Update Standalone
/quiet option (quiet mode, no user interaction, reboot
as needed). It isn't necessary to reboot after installing Windows Help.
You can specify
/norestart (when combined with /quiet,
installer will NOT initiate reboot. You can see other options by using
The following command performs a silent install for the 32-bit version:
wusa /quiet /norestart Windows6.1-KB917607-x86.msu
To silently uninstall the software, you can use the command below.
wusa Windows6.1-KB917607-x86.msu /uninstall /quiet /norestart
A package file that can be used with WPKG
to silently install Windows Help for Windows 7 is shown below. Note:
though Windows Help will no longer work after the uninstall,
c:\windows\winhlp32.exe isn't actually removed, though other
files installed with it, such as
are removed. You may have to take ownership of
to remove it - see
Add "Take Ownership" to Explorer Right-Click Menu in Win 7 or Vista,
since otherwise only
TrustedInstaller has full rights to the
<?xml version="1.0" encoding="UTF-8"?> <packages> <package id="WinHelp" name="Windows Help" revision="1" reboot="false" priority="10"> <check type='logical' condition='and'> <!-- The uninstall process doesn't remove winhlp32.exe, but does remove ftlx0411.dll --> <check type="file" condition="exists" path="%SystemRoot%\system32\ftlx0411.dll" /> <check type="file" condition="exists" path="%SystemRoot%\winhlp32.exe" /> </check> <install cmd='wusa %SOFTWARE%\utilities\miscellaneous\Windows6.1-KB917607-x86.msu /quiet /norestart ' /> <remove cmd='wusa %SOFTWARE%\utilities\miscellaneous\Windows6.1-KB917607-x86.msu /uninstall /quiet /norestart' /> <upgrade cmd='' /> </package> </packages>
I cannot open Help files that require the Windows Help (WinHlp32.exe) program
Article ID: 917607
Last Review: October 27, 2009
Windows Help program (WinHlp32.exe) for Windows 7
Date Published: 10/14/2009
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