The recipient was unavailable to take delivery of the message
A user received a bounced message with the following text when she
sent an email:
Your message
To: mbgonzalez1@tfm.com.mx
Subject: Receipt for Mr. Kniestedt
Sent: Fri, 17 Dec 2004 13:34:40 -0600
did not reach the following recipient(s):
Mayela Gonzalez B. on Fri, 17 Dec 2004 13:35:40 -0600
The recipient was unavailable to take delivery of the message
The MTS-ID of the original message is: c=es;a=
;p=tfm;l=MAIL0412171935Y7690HBL
MSEXCH:MSExchangeMTA:TFM_MTY_PO2:TFM_MTY_DOM05
So what does "the recipient was unavailable to take delivery of the
message" mean? The email address is correct. Otherwise, the Microsoft
Exchange server at the recipient's end would have replied "The recipient
name is not recognized". In thise case, I believe it is because the
recipient, Mayela Gonzalez, is over her quota for email on the Exchange
server.
When a user is over quota and needs to delete some email, most other
servers will respond with a message that clearly states the source of the
problem, such as "the user has exceeded his quota" or something similar.
The message from the Microsoft Exchange server, however, gives no
immediately intelligible reason for the problem, but I believe it is
because she is over her alloted storage space for messages on that server.
Unfortuntately, I've encountered other cases, also, where Microsoft
programs ought to provide you details the program clearly must know, so
that you can immediately understand what is causing a problem, but instead
they provide some vague message like the one in this bounced message.
Why is the user "unavailable to take delivery of the message"? Has she
gone to lunch? The program producing the error message must know why it
can't deliver the message to her, but doesn't deign to provide the details
that would make the source of the problem clear.
References:
-
VirginiaTech Knowledge Base Article VTKB1005
[/network/email/exchange]
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Viewing Message Headers in Outlook 2002
If you receive a spam message or anti-virus software on your system
reports it detected a virus or worm in an incoming message, you
can't rely on the "from" address to reveal the true orgination
point of the message. It is highly unlikely that such messages
actually came from the user listed in the "from" address. Most
spammers and mass-mailing worms use spoofed "from" addresses,
i.e. addresses that are fictitious, real addresses that were found
by a worm scanning an infected system for email addresses,
addresses found by spam spiders, which are programs that
search the web for valid email addresses posted on websites, or
addresses that are likely to be valid on a domain, such as info,
information, admin, administrator, root, etc.
Sending a reply message to the "from" address warning the
user at that address that his or her system is infected with
a virus or to complain about spam will likely be fruitless,
since that user never sent you the spam or virus. So how
can you determine where the message actually orginated? By
looking at the message headers. Most email clients commonly
used on Windows systems hide the message headers from users
by default, but, commonly, there are ways to still view the
message headers.
In Outlook 2002, the procedure is as follows:
- Double-click on the message in Outlook to view it.
- Click on "View" and then "Options". A "Message Options"
window appears with the Internet headers displayed at the
bottom of the window.
If you want to copy those headers to an email message or file,
click inside the "Internet headers" section, hit the Ctrl and A
keys simultaneously to select the entire contents of that section
or just click and drag with the mouse to highlight all of the
information. Then hit the Ctrl and C keys simultaneously to
copy the information into the Windows clipboard. Then inside
an email message you are composing or a file you've opened,
hit the Ctrl and V keys simultaneously to paste the information
into the message or file.
Scrolling through the message headers
will reveal the origination point of a message. Don't expect
to find an email address associated with the true sender, but the
headers will show the Internet Protocol (IP) address of the sending
system and path the message took from that system to your system.
[/os/windows/office/outlook]
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Reducing the size of a Portable Document File (PDF) file in Acrobat 6.0
To reduce the size of a PDF file in Adobe Acrobat 6.0,
take the following steps:
- Click on File.
- Click on Reduce File Size.
- Select the desired compatibility. You have three options:
- Adobe Acrobat 4.0 and later
- Adobe Acrobat 5.0 and later
- Adobe Acrobat 6.0 and later
Selecting a later version will allow a greater reduction in file size, but will
necessitate others viewing the file to have that version. Selecting an earlier
version will provide greater compatibility, but a smaller reduction in file size.
When you are working with a PDF file, you can also reduce the size of the file
by choosing
Save As and then overwriting the file you opened. When you choose
Save As, Acrobat will save the file as efficiently as possible, whereas when
you choose
Save, changes are appended to the file, which may make it larger.
Acrobat will also optimize a document for "Fast Web View" when you use
Save As,
allowing the document to be downloaded one page at a time from a Web server, which
will reduce the time it takes to view it.
You can see the size of the file in Acrobat by clicking on File and then
Document Properties. Under the "Description" section, in addition to the file size,
you will also see the PDF version listed, which will tell you what version of Acrobat
others will need to
view the file.
References:
Reduce PDF file size
[/os/windows/software/pdf]
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Repairing Outlook PST File Corruption at 2 GB Limit
Outlook 2000 and earlier versions put all messages, attachments, contact
lists, the calendar, etc. in one file. There are advantages and
disadvantages to that approach. But Microsoft's Outlook developers coded
the software in such a way that when that file size nears 2 GigaBytes
(GB), the file becomes corrupt. And Outlook provides no forewarning that
one is nearing the 2 GB limit. Once you reach about 1.96 GB the file
becomes corrupted and you may not even be able to start Outlook.
Microsoft's Inbox Repair Tool, scanpst.exe, can't repair the damage. The
only repair mechanism Microsoft provides is the Oversize PST Recovery
Tool, PST2GB. That tool will arbitrarily truncate the PST file to less
than 2 GB, which then allows it to be repaired with the Inbox Recovery
Tool. However, you have no control over what data is removed by the
truncation process, so some messages will be lost.
For instructions on how to repair a file that has reached the limit,
see
Repairing Outlook PST File Corruption at 2 GB Limit
[/os/windows/office/outlook]
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