If you receive an error similar to the following when sending and receiving email with Outlook, check that the domain name for the email server is valid.
Task 'ninasmith@example.com - Sending and Receiving' reported error
(0x800CCC0D) : 'Unable to find the e-mail server. Please verify the
server information in your account properties.'
A user reported that she could no longer send and receive email. I had her
attempt to connect to port 25 on her email server from a command prompt
with telnet, e.g. telnet 192.168.2.10 25
. She was able
to connect and received the SMTP server's prompt. I then had her
try to connect to the POP3 port, port 110, with telnet 192.168.2.10.com
110
. Again, she was successful, and was able to enter the user
and pass
commands to access her email on the server. But
when I tried to lookup the IP address of the mail server, e.g. with
nslookup example.com
, I received the response
"*** ns2.diginetusa.net can't find example.com: Server failed". I then
discovered that the DNS service for the user's domain name had expired and
needed to be renewed.