chkdsk /fon all drives in the system, I started an image backup of a Windows Small Business Server (SBS) 2003 system from a Norton Ghost 2003 boot CD. I was attempting to backup an internal IDE drive to a double-layer DVD in the system's internal DVD writer. When I attempted to backup drive C (the second partition to a double-layer DVD, I got a "File Name ? (546)" error message. The backup aborted shortly after it started with the current file being backed up listed as "0 $MFT".
When I hit enter for "OK", I then received the following error message:
Internal Error 36000 An internal inconsistency has been detected If this problem persists, contact Symantec Technical Support at http://service.symantec.com [ OK ]
When I hit enter, I saw the following:
I rebooted and hit F8 prior to the system booting from the Ghost boot disc to choose what entries in config.sys and autoexec.bat should be processed. I chose not to execute "Ghost.exe" from autoexec.bat. When I got a command prompt, I entered
ABORT: 12020, Write to CD/DVD disc failed ABORT: 36000, A generalException occurred
ghost -fniinstead, as suggested by How to troubleshoot the error: "Internal error 36000 . . . ". I then proceeded with the backup of the second partition, excactly as before. This time the backup completed succcessfully.