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Fri, Aug 31, 2007 11:33 am

Setting Savin C3535 Printer for Folding and Stapling

A client was having problems printing a brochure from Microsoft Publisher to a Savin C3535 copier/printer. She wanted to have the document folded and stapled. Folding and stapling worked for tabloid pages, but not letter-size pages. The company providing support for the Savin 3535 printer suggested the following steps be taken at the server from which the printer was being shared.
  1. Click on Start.
  2. Select Printers and Faxes.
  3. Right-click on the printer, in this case SAVIN C3535 PCL 6, and select Properties
  4. Click on the Accessories tab.
  5. Check Tray 3 (LCT) and Finisher SR3020

    Savin C3535 accessories settings

  6. Click on the Paper Size Settings tab.
  7. Select Tray 1 under Input Tray.
  8. For Paper Size, select Letter (8.5" x 11") then click on Update
  9. For Tray 2, select 11" x 17" as the paper size and click on Update.
  10. For Tray 3 (LCT), select 8.5" x 11" as the paper size then click on Update.

    Savin C3535 paper size settings

  11. Click on OK.
When that didn't resolve the problem, the tech support person I spoke to suggested deleting the shared printer from the system on which the print job was being generated and then adding the share for the printer again.

[/os/windows/printers] permanent link

Thu, Aug 30, 2007 10:11 pm

Print Last Page First in Adobe Acrobat

To reverse page printing order, i.e. to print the last page of a document first, in Adobe Acrobat 6.0, take the following steps:
  1. Click on File.
  2. Select Print.
  3. Check Reverse pages.
  4. Acrobat reverse print option

  5. Click on OK.


  1. Options in the Print dialog box
    Adobe Systems Incorporated

[/os/windows/software/pdf] permanent link

Tue, Aug 28, 2007 11:04 pm

Forwarding Email to Another Exchange User

For an Exchange 2003 server, If you need to forward email to another Exchange user when an employee leaves, take the following steps.
  1. Go to Active Directory Users and Computers.
  2. Select the account for the user who left and right click on it.
  3. Select Properites.
  4. Under the Exchange General tab, click on the Delivery Options button.
  5. Click on the Modify button at the Delivery Options window that opens.
  6. In the "Enter object name to select" field, type the account name of the user to whom email should be forwarded, e.g. jsmith.
  7. Click on the Check names button to verify the account name and then click on OK when it has been verified.
  8. Click on OK again to close the Delivery Options window.
  9. Click on OK to close the Properties window.

If you need to forward email to an external address instead of an internal Exchange address, see Forwarding an Exchange User's Email to an External Address.


  1. Forwarding an Exchange User's Email to an External Address
    November 5, 2006
    MoonPoint Support
  2. Redirect mail from old staff and reply to senders with new instructions
    November 11, 2005

[/network/email/exchange] permanent link

Mon, Aug 20, 2007 11:35 pm

Premature EOM in Sendmail Log File

A user reported that she had been unable to receive email from two email addresses. The server processing her incoming email is running sendmail. When I looked in the /var/log/maillog files, where entries related to successful and unssuccessful email delivery attempts for sendmail are stored, for any entries related to one of the email addresses she mentioned, I did not see any, but I saw many entries similar to the following for the domain name used in that email address, which mentioned collect: unexpected close on connection.

Aug 16 23:37:57 frostdragon sendmail[3738]: l7H3ak69003738: collect: premature EOM: unexpected close
Aug 16 23:37:57 frostdragon sendmail[3738]: l7H3ak69003738: collect: unexpected close on connection from, sender=<>

I had also been receiving reports from others that sending even small messages sometimes takes a long time. A couple of times when I checked the number of SMTP connections to the server with netstat -a | grep smtp | wc -l, I found over 60 connections from other email servers. Previously, I would find that there would usually be no more than a dozen such connections at any give time. And, if I connected to the SMTP port with telnet 25, I would sometimes see fairly slow responses.

In searching for information on the problem, I found Sendmail ‘collect: premature EOM: unexpected close’ solution . The author was encountering the same problem, which he traced to the use of a defunct DNSBL, Like the author, I have been using relays.ordb for a long time to block incoming spam to the server. In the /etc/mail/ file on the server, I have the following line.

FEATURE(`dnsbl', `', `"550 Mail from " $`'&{client_addr} " refused due to sending server misconfiguration - see\#why_rejected"')dnl

I removed the above line from /etc/mail/, but added another DNSBL in its place, the Abusive Hosts Blocking List (AHBL), which I found listed at HOWTO: Sendmail tips for Ensim, by adding the following line to /etc/mail/

FEATURE(dnsbl,`', `"550 Host is on the AHBL - Please see [url][/url]"$&{client_addr}')dnl

I then took the following steps to update sendmail's configuration information so that it no longer checks the blocklist, but uses the AHBL list instead.

  1. I issued the command below

    m4 /etc/mail/ > /etc/mail/

  2. I then stopped and restarted sendmail with the command below

    /etc/init.d/sendmail restart

According to DNS Blacklist is shutting down the DNSBL has been shut down since December 18, 2006. When I tried pinging it, I don't get a response and an nslookup on the name returns an error message as well.

# nslookup
Note:  nslookup is deprecated and may be removed from future releases.
Consider using the `dig' or `host' programs instead.  Run nslookup with
the `-sil[ent]' option to prevent this message from appearing.
;; connection timed out; no servers could be reached

I'm using 5 other blocklists as well, so I checked all of them by pinging them to ensure that no other blocklists that I am using have disappeared. I got responses for all of them, but that just verifies that a system is functioning at the address pinged. To check whether a system is actually functiong as a DNSBL at that address, you should issue use the nslookup, host, or dig commands to query the system using a query in the form All of the commands should result in the address being displayed as the IP address for the query. This is because DNSBL's normally work by storing the IP address of systems to be blocked as reversed mappings so that queries are submitted akin to how you would do a reverse lookup for an query (see Chapter 9: Howto Create a DNSBL (DNS Black List), if you wish further details on how DNSBL's work). Since the convention is for DNSBL's to always have the address in the list, querying for that address allows for easy testing. E.g. for AHBL, I could use with nslookup, host, or dig.

# nslookup
Note:  nslookup is deprecated and may be removed from future releases.
Consider using the `dig' or `host' programs instead.  Run nslookup with
the `-sil[ent]' option to prevent this message from appearing.

Non-authoritative answer:

# host has address

# dig +short

Note: this won't work for all DNSBL's, e.g. performing an nslookup for returns ** server can't find NXDOMAIN, even though the DNSBL is working.

For checking whether a particular IP address is in one of the blacklists, you would reverse the address and then put a period and the name of the blacklist after it when issuing an nslookup, host, or dig query. E.g., if I wanted to find out whether the addresses and are in the Composite Blocking List (CBL), I could use the commands below.

# host has address
# host
Host not found: 3(NXDOMAIN)

From the results, I see that the first address is in the CBL DNSBL, but the second address is not in the blacklist.

Checking other blacklists, aka blocklists, I'm using by querying for the presence of in the lists, I found that is no longer functioning either.

# host
;; connection timed out; no servers could be reached

At OPM status, I learned that has also been shut down. It was shut down in May 2006. Details on the shutdown have been posted at [opm-announce] has shut down.

So I removed the line below from /etc/mail/

FEATURE(`dnsbl', `', `"550 Mail from " $`'&{client_addr} " refused - see"')dnl

After verifying all of the other blacklists I was using in still worked, I then rebuilt the file with the m4 command as above and then restarted sendmail again.


  1. Sendmail ‘collect: premature EOM: unexpected close’ solution
    Posted by plattapuss on February 28th, 2007
    Out of Control Image
  2. DNSBL
    Wikipedia, the free encyclopedia
  3. Abusive Hosts Blocking List
  4. HOWTO: Sendmail tips for Ensim
    Posted By: pblinux
    Posted: December 1, 2003
    The Planet Forums
  5. DNS Blacklist is shutting down
    Article ID: KBID002925
    GFI Knowledge Base
  6. Chapter 9: Howto Create a DNSBL (DNS Black List)
    ZyTrax, Inc.
  7. Composite Blocking List
  8. OPM Status
    Blitzed Wiki
  9. [opm-announce] has shut down
    Posted By: Andy Smith grifferz at
    Posted: May 7, 2006 Mailing Lists

[/network/email/sendmail] permanent link

Fri, Aug 17, 2007 9:43 pm

DNS Server Listening on All Addresses

I removed the line listen-on {; }; from /etc/named.conf to enable a Solaris server to listen on all IP addresses for the server, not just the loopback address, making it usable as a DNS server by other systems on the LAN.

[/os/unix/solaris] permanent link

Fri, Aug 17, 2007 9:23 pm

Start Named Service under Solaris

I had configured a Solaris 10 system to function as a name server (see Configuring a Solaris System as a DNS Server), but when I rebooted the system it was no longer functioning as a DNS server and since the only name server I had listed in /etc/resolv.conf was the system itself, i.e. its loopback address, I could not resolve system names to IP addresses.

# svcs | grep 'named'
# nslookup
;; connection timed out; no servers could be reached

# cat /etc/resolv.conf

I could run named to start the named daemon again, so that I could resolve names, but I wanted it to start automatically when the system boots. To do so, I created the file /etc/init.d/named with the following lines in the file:

# named

case "$1" in
        # Start daemon.
        echo "Starting named"
       # Stop daemon.
       echo "Shutting down named"
       pkill named
        echo "Usage: $0 { start | stop }"
        exit 1

exit 0

I then changed the group ownership for the file to sys to make it consistent with the other files in that directory and made it executable.

# chgrp sys /etc/init.d/named
# chmod 744 /etc/init.d/named
# ls -l /etc/init.d/named
-rwxr--r--   1 root     sys          284 Aug 17 20:07 /etc/init.d/named

To have it start automatically, I also needed to add it to /etc/init.d/rc3.d. You need to prefix the name with "S" and then a number to have it start automatically. You will see other files with names beginning with Sxx where "xx" is some number. You must pick a number that is different from any already used. I picked the next higher number, 91, in this case.

# cp -p /etc/init.d/named /etc/rc3.d/S91named

When you reboot, you can check that the service is running with the ps or svcs commands or do an nslookup .

# ps -ef | grep named
    root   537     1   0 20:42:16 ?           0:00 /usr/sbin/named
# svcs | grep named
legacy_run     20:42:18 lrc:/etc/rc3_d/S91named
# nslookup

Non-authoritative answer:


  1. Configuring a Solaris System as a DNS Server
    MoonPoint Support
  2. Building and configuring BIND 9 in a chroot jail
    By Steve Friedl - Software Consulting Central

[/os/unix/solaris] permanent link

Mon, Aug 13, 2007 6:10 pm

Deleting a User Under Solaris 2.7

To delete a user on a system running Solaris 2.7, run admintool, select the user's account by clicking on it, then click on Edit then Delete. You will be prompted as to whether you really want to delete the user's account and can choose to delete the home directory when the account is deleted. You may have to manually delete a mail file for the user from /var/mail, e.g. rm /var/mail/jsmith.

[/os/unix/solaris] permanent link

Sun, Aug 12, 2007 6:22 pm

Too Many Partitions for Norton Ghost

I tried to backup a system with four primary partitions across the network with Norton Ghost 7.5 using the Symantec Ghost Console, but was unable to do so, since Ghost was unable to set up the virtual partition it needed on the client system. When I deleted one of the partitions on the client system, I was able to successfully backup the system.

[ More Info ]

[/os/windows/utilities/backup/ghost] permanent link

Fri, Aug 10, 2007 9:01 pm


If you want to know the speed at which a system has connected to the LAN, e.g. the system can autonegotiate its speed and you need to know which speed it is using, you can use the mii-tool command to check the status of Ethernet devices in the system.

# mii-tool
eth0: no autonegotiation, 10baseT-HD, link ok

From the above output from the command on a Linux system, I can see that the Ethernet device, eth0, is not using autonegotiation to determine its speed and is set to 10 Mbs half duplex.

If you want more details for Ethernet devices in the system, you can use -v or --verbose as a parameter to the command.

# mii-tool -v
eth0: no autonegotiation, 10baseT-HD, link ok
  product info: vendor 00:10:18, model 23 rev 7
  basic mode:   autonegotiation enabled
  basic status: autonegotiation complete, link ok
  capabilities: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD
  advertising:  100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD flow-control

From the above, I can see that eth0, though it is set for a 10baseT connection, i.e. 10 Mbs, can support a 100baseTx, i.e. 100 Mbs, connection.

The device is capable of the following port speeds:

Port SpeedDescription
10baseT-HD 10 megabits/s half duplex
10baseT-FD 10 megabits/s full duplex
100baseTx-HD 100 megabits/s half duplex
100baseTx-FD 100 megabits/s full duplex

mii-tool manpage


  1. B.5. mii-tool
    Guide to IP Layer Network Administration with Linux

[/os/unix/commands] permanent link

Thu, Aug 09, 2007 9:56 pm

Configuring Outlook Express 6 For TLS

Outlook Express can be configured to use TLS to authenticate with an email server and to transmit messages securely, i.e. in encrypted form between Outlook Express and the server set to be its SMTP server. Note: TLS doesn't gurantee end-to-end encryption of the message, just the encrypted transmission of the message from the client email program, such as Outlook Express, to the SMTP server to which it hands off the message. That server may in turn transmit the message to other servers in unencrypted form.

[ More Info ]

[/network/email/clients/outlook-express] permanent link

Tue, Aug 07, 2007 11:19 pm

Expired sendmail.pem Security Certificate

I had been getting reports from users of one domain handled by my Linux email server that email from/to a particular client they deal with had been getting delayed. When I checked the maillog files, I found references to "TLS errors" for that domain. When I discussed the problem with a tech support person for the other company, he said his company is using Exchange with a TLS connector and would prefer my server communicate using TLS with their server. He told me that the security certificate for my server had expired.

I didn't know how to check the expiration date until I found instructions for checking the expiration at Renew SSL certificate in RedHat 9. Sugree, the author of that webpage, suggested running the command openssl x509 -in sendmail.pem -text | grep Not. The instructions were written for a RedHat 9 system. When I ran the command, I saw the following results.

# cd /usr/share/ssl/certs
[root@frostdragon certs]# openssl x509 -in sendmail.pem -text | grep Not
    Not Before: Nov  9 21:26:57 2003 GMT
    Not After : Nov  8 21:26:57 2004 GMT

The author then recommended using the command openssl x509 -in sendmail.pem -text | grep Subject. It produced the following results on my server.

[root@frostdragon certs]# openssl x509 -in sendmail.pem -text | grep Subject
Subject: C=US, ST=Maryland, L=Annapolis, O=MoonPoint,
Subject Public Key Info:
    X509v3 Subject Key Identifier:

The information above will be needed when you generate a new certificate. I deleted the /usr/share/ssl/certs/sendmail.pem file and generated a new one with make sendmail.pem, which I ran from /usr/share/ssl/certs. The bold text items are the responses I entered to queries and repeat the information I saw when I ran openssl x509 -in sendmail.pem -text | grep Subject.

[root@frostdragon certs]# make sendmail.pem
umask 77 ; \
PEM1=`/bin/mktemp /tmp/openssl.XXXXXX` ; \
PEM2=`/bin/mktemp /tmp/openssl.XXXXXX` ; \
/usr/bin/openssl req -newkey rsa:1024 -keyout $PEM1 -nodes -x509 -days 365 -out $PEM2 ; \
cat $PEM1 >  sendmail.pem ; \
echo ""    >> sendmail.pem ; \
cat $PEM2 >> sendmail.pem ; \
rm -f $PEM1 $PEM2
Generating a 1024 bit RSA private key
writing new private key to '/tmp/openssl.Ipeqjd'
You are about to be asked to enter information that will be incorporated
into your certificate request.
What you are about to enter is what is called a Distinguished Name or a DN.
There are quite a few fields but you can leave some blank
For some fields there will be a default value,
If you enter '.', the field will be left blank.
Country Name (2 letter code) [GB]:US
State or Province Name (full name) [Berkshire]:Maryland
Locality Name (eg, city) [Newbury]:Annapolis
Organization Name (eg, company) [My Company Ltd]:MoonPoint
Organizational Unit Name (eg, section) []:
Common Name (eg, your name or your server's hostname) []
Email Address []

When I then checked the expiration of the sendmail.pem certificate, I saw the following.

[root@frostdragon certs]# openssl x509 -in sendmail.pem -text | grep Not
    Not Before: Aug  8 02:41:22 2007 GMT
    Not After : Aug  7 02:41:22 2008 GMT

So now I've got a certificate that is good for another year.


  1. Transport Layer Security
    Wikipedia, the free encyclopedia
  2. Renew SSL certificate in RedHat 9
    By Sugree | Share Know-How

[/network/email/sendmail/tls] permanent link

Sun, Aug 05, 2007 10:19 pm

Norton Ghost 7.5 - Broadcom 57xx Integrated Controller

If you want to backup a Dell system with a Broadcom NetXtreme 57xx integrated network controller using Norton Ghost 7.5, then you will need to create a template for that network interface card (NIC) using an NDIS2 driver.

[ More Info ]

[/os/windows/utilities/backup/ghost] permanent link

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