I added a Hotmail email address to a mailing list for testing that mailing list. I found that messages from the Hotmail address were being bounced though, because the IP address of the sending Hotmail email server, 65.54.246.86, is in the Spam and Open-Relay Blocking System (SORBS) blocklist. SORBS is a DNS Blacklist (DNSBL). When I checked the SORBS list, it appeared that the 65.54.246.86 had been there for at least a week due to SORBS detecting spam orginating from the Hotmail email server at that address.
Address: | 65.54.246.87 |
Record Created: | Sat Aug 12 12:30:09 2006 GMT |
Record Updated: | Fri Jun 1 19:30:05 2007 GMT |
Additional Information: | [ Updated via: Spam 'o Matic ] Received: from bay0-omc1-s15.bay0.hotmail.com (bay0-omc1-s15.bay0.hotmail.com [65.54.246.87]) by desperado.sorbs.net (Postfix) with ESMTP id F0C6311466 for <[email]>; Sat, 02 Jun 2007 05:14:49 +1000 (EST) |
Currently active and flagged to be published in DNS |
I've been using SORBS as a blocklist for quite awhile, but I have encountered problems many times due to the fact that AOL, Hotmail, EarthLink, and email servers from some other large Internet Service Providers (ISPs) tend to get on the SORBS list frequently and stay there for a long time. I've contacted AOL and EarthLink support previously when I found one or more of their email servers were on the SORBS blocklist. I've found that, though the support personnel with which I communicated understand that their company employs blocklists or other means of blocking spam, they never seem to understand that other email providers may employ similar means. I've never been successful in getting the support personnel I've communicated with at AOL or EarthLink to take any action and usually it doesn't appear that they even understand the problem; I usually just get canned responses about how to stop their service from blocking email rather than any response indicating that they understand the problem is with email going from their systems to other systems (See SORBS Blocking AOL and EarthLink Servers and Report of SORBS listing to EarthLink).
I've found reports by others using SORBS of similar problems with email from Hotmail addresses (see Hotmail on sorbs?!?).
I understand that SORBS policy charging server owners to remove systems does drastically lessen the chances that systems will be removed quickly. I've considered removing the SORBS list from the blocklists I employ to reduce the deluge of spam in users' mailboxes, but it does block thousands of spam messages daily on my server, so I haven't taken that step yet. Usually, I add the sender's email address to the /etc/mail/access list used by Sendmail to keep email from particular senders being checked against the blocklists I employ.
In this case, though, I don't want any email addressed to the mailing list to be checked against a blocklist to preclude this problem. The Mailman mailing list software won't allow any email to the mailing list unless the "from" address is for a member of the mailing list, so I don't need the additional blocklist check.
Fortunately Sendmail, which is the software that handles email on the server, does allow you to specify that email to particular "to" addresses will always be accepted and won't be checked against DNSBL's. You can allow email to a particular address to bypass the blocklist checks by editing /etc/mail/access. Place a line similar to the following in that file:
To:jsmith@example.com OK
The line above would ensure that email addressed to jsmith@example.com would not be checked against any blocklists employed on the email server.
After editing /etc/mail/access, you need to recreate the access database with a command similar to the following:
makemap hash /etc/mail/access </etc/mail/access
Once I added the mailing list address, I was able to send email to that address from the Hotmail account without worrying that the Hotmail email server used to transmit the messages might be on the SORBS blocklist or another blocklist I'm employing to limit spam.
References:
- Spam and Open-Relay Blocking System
-
DNSBL
Wikipedia, the free encyclopedia -
SORBS Blocking AOL and EarthLink Servers
April 23, 2006
MoonPoint Support -
Report of SORBS listing to EarthLink
April 23, 2006
MoonPoint Support -
Hotmail on sorbs?!?
Posted: September 21, 2005
ReadList.com - Threaded Mailing List Reader -
Sendmail cf/README - Anti-Spam Configuration Control
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