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Thu, Oct 31, 2013 11:27 am

Senior Assistance Telemarketer

Our home phone number is on the U.S. federal government Do Not Call list, but that doesn't stop some telemarketers from calling, even though people who have added their phone numbers to the do not call registry are unlikely to do business with some company that calls them in spite of their numbers being on that list.

I received a robocall with a spiel about an opportunity to receive $3,000 in free groceries with no option to have our number removed from the company's calling list. I could only hit a button to speak to a representative, which I did. I asked for the name of the company and was told it was "Senior Assistance" something. When I complained about the company ignoring the do not call list, I was told that I had opted in to receive such calls. I've heard that excuse before, which I regard as bogus, since I don't opt in to be contacted by third parties when I register any personal information with companies or organizations. Companies that ignore the do not call list likely often tell employees to use that excuse to placate people who call and complain about their annoying telemarketing calls.

When I used *69 to get the calling number, I found it was 323-281-1384. At 323-281-1384 / 3232811384 at the 800notes site which provides a directory of unknown callers where people can report such calls, I found other people on the Do Not Call registry complaining they also received such calls.

I filed a complaint at the National Do Not Call Registry Submit a Complaint page as I usually do when I get such calls. I can only hope that enough other people file a complaint there that the Federal Trade Commission may take some action against the company, though I'm doubtful that action will be taken, or, if it is that any fine would be stiff enough to make ignoring the list untenable for the company.

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Thu, Oct 31, 2013 10:49 am

Scrollbars no longer visible

After an operating system upgrade to OS X 10.8.3, aka "Mountain Lion", on my MacBook Pro laptop, I no longer saw scrollbars in applications, including the Safari browser. If I resized a window by changing its width, the scroll bar would appear in the window. But the next time I opened the application I would have to go through the same procedure to get the scrollbar again. I've seen people complaining of the disappearance of scroll bars when they upgraded to OS X 10.9, aka "Mavericks".

To get the scrollbar to appear on windows by default, take the following steps:

  1. Click on the Apple icon at the top, left-hand corner of the screen.
  2. Select System Preferences.
  3. Under the Personal section, select General
  4. For the Show scroll bars options, you will see the following choices:
    • Automatically based on mouse or trackpad
    • When scrolling
    • Always
    Select "Always". You can then close the window.

You should then see a scroll bar in applications.

[/os/os-x] permanent link

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