Wed, Jun 15, 2016 10:33 pm
Searching for text in the subject of a message with OWA
Outlook on the web
, aka Outlook Web App (OWA)and Outlook Web Access, to
check my email on a Microsoft Exchange server using a web browser, I can use
the search function to search for a
that may be part of a word in the subject of a message. But I can only search
for that string if it occurs at the beginning of a word. E.g., if I'm looking
for any message that has "CRQ000000473568" within the subject of a message, I
can use either of the two searches below to successfully find such messages.
I can use the asterisk as a
wildcard character to represent one or more of any character.
But if I use either of the following search parameters, the relevant
messages won't be found.
The search function doesn’t provide a search option that will allow you
to search for text in the middle or end of a word. It only find items that
contain a word that begins with your search string.
[ More Info ]
Sat, Jun 04, 2016 10:57 pm
Importing contacts from PST file into Outlook 2013
The following steps can be used to import contacts from an Outlook
.pst file into Outlook 2013:
- Click on File.
- Click on Open & Export.
- Select Import/Export.
When the Import and Export Wizard window opens,
select "Import from another program or file" and click on Next.
Select "Outlook Data File (.pst)" and click on Next.
Browse to the location of the .pst file and then click on Next after
selecting the option you prefer in regards to how Outlook should deal with
any entries that duplicate existing entries in your contact list. The options
are as follows:
- Replace duplicates with items imported
- Allow duplicates to be created
- Do not import duplicates
At the next step, you can select the folder to import from. You can also
decide whether you wish to import any subfolders from the imported file;
the default value is to include subfolders. You can also choose from the
following 2 options:
- Import items into the current folder
- Import items into the same folder in
For contacts, you may want to import them into the Contacts
folder in Outlook, so can leave "Import items into the same folder in"
selected for the appropriate email account.
Click on Finish to complete the process.
For creating a contacts list PST file from the prior version of the
application which can be imported into Outlook 2013, see
Exporting contacts from Outlook 2010.
Fri, Feb 12, 2016 10:53 pm
Outlook Web App (OWA) not wrapping text
When I attempted to forward an email message I received in the
Microsoft Outlook Web App (OWA)
, which I had accessed in the
Firefox browser on a MacBook Pro laptiop, I found that the text I was
typing was not wrapping, but kept extending across the window where
I was typing additional information I wanted to add to the message. I
copied the text I was typing and closed the window and then attempted
forward it again. When I pasted the text I had been typing into the
message, the same problem occurred. Microsoft has an article titled
does not work in Outlook or in OWA email messages
When you compose email messages in Microsoft Office Outlook or
in Outlook Web Access (OWA), you notice that the wordwrapping
functionality does not work as expected.
The Microsoft article states the problem can occur if there are extra space
characters in the message, i.e., if you have two or more spaces right after
one another, e.g., if you type fast and inadvertently type an extra space or
more. The solution listed in the article is to compose the message as plain
text rather than HTML or to remove the extra spaces. Since I was using an Apple
OS X system, I hit command-F to search for " ", i.e., two spaces.
OWA reported that there were such instances in the message. In this case,
I simply discarded the message I had been typing and opted to start fresh
with the foward process for the message, retyping the text I had intended to
add to the forwarded message and the problem didn't occur this time.
If, instead, you wished to opt for the alternative of composing the email
as a plain text message, you can look to the right of "Options" in the window
where you are composing the message. You will see "HTML" there; you can change
the selection to "Plain text", instead.
Though, when I tried to recreate the problem by forwarding the message
again and purposefully typing extra spaces at verious points in the text
I was adding, the text wrapped as I expected. I.e., I could not recreate
Mon, May 04, 2015 10:24 pm
Outlook 0x800ccc0f error message
I had a user on a Windows 7 system contact me today to report that he
was unable to check email from his system, but others at his location
were not experiencing problems. He was able to get to websites with his
browser, so there didn't appear to be an issue with Internet access. He
told me that Outlook was displaying a 0x800ccc0f error message, but he
didn't know what version of Outlook was present on his system, so I had
him check in Outlook by going to Help
then About Microsoft
. He reported the version number was 14.0. I had
to look up the version name corresponding to that number. The name to
version number correlation is shown below:
|Version Name||Version Number|
So that version corresponded to Outlook 2013. With the version number,
I was able to provide instructions on how to determine what
was handling his email. It was pop3.firespring.com, so I had him run
a traceroute to it, i.e.,
tracert pop3.firespring.com. He
told me that was not completing successfully and some of the lines had values
of over 100 ms for the time for a response from the system at that particular
hop, so I at first thought there might be a congestin issue with the network
path to the mail server. If other systems on the same
LAN weren't experiencing the
problem, then perhaps his system was more sensitive to delays, perhaps with
a lower timeout value. But when I tried a traceroute from a Mac system, I
saw the same traceroute issue, but a telnet connection to the POP3 mail
server on the POP3 port, port 110, i.e.,
telnet pop3.firespring.com 110
resulted in an immediate
OK response from the server
which seemed to rule out that hypothesis. So I suggested he contact his
mail service provider which found that he had an unusually large message
on the server. When that message was deleted from the server by the email
server provider his problem went away; apparently Outlook on his system
was timing out when it couldn't download that message in a reasonable
amount of time and then displaying the 0x800ccc0f error message.
Outlook versions and
Mon, Feb 23, 2015 11:48 pm
Disabling notifications for incoming email in Outlook 2013
To disable notifications when email arrives in Outlook 2013, take the following
- Select File.
- Select Options.
- Select Mail.
Uncheck the box next to "Play a sound" if you don't want to hear a sound.
If you don't want alerts to pop up, uncheck "Display a Desktop Alert"
- Click on OK
Sun, Mar 31, 2013 6:08 pm
Turning Off Outlook's New Mail Alerts
To turn off Outlook's popup alerts telling you that new mail has arrived,
take the following steps in Outlook:
- Click on File.
- Click on Options.
- Click on Mail.
- Under Message arrival, clear the
checkbox for Display a Desktop Alert.
Applies to Outlook 2010 to 2013
Turn on or off new message alert pop-up window
Sun, Mar 03, 2013 8:48 pm
Sending a Test Message When Setting Up Outlook 2013
While setting up a POP3
for a user using Microsoft Outlook 2013, I received the message below when
I clicked on Test Account Settings
Send test e-mail message: An unknown error occurred, error code: 0x800c8101
I found a June 18, 2012 posting by
who stated the problem can occur because there
is a bug in Outlook 2013's "test email" function.
Unfortunately, this is what you should expect to see. Outlook has a bug
in its "test email" function. It sends a test message with an illegal
format - it has no "Date" header. This is documented in the wiki:
SME server does not accept those illegal messages, as such messages are usually spam. Legitimate mail clients do not generate such messages.
So I unchecked "Automatically test account settngs when Next is clicked"
and proceeded to complete the setup of the email account for the user.
After it was set up, I sent an email using Outlook 2013 from the account to
two other addresses, one outside the user's email server, which uses
Sendmail to send email,
and verified that both were received.
Sun, Mar 03, 2013 8:45 pm
Outlook 2013 Incompatible with Exchange 2003
When trying to set up Microsoft Outlook 2013 for a user to use a Microsoft
Exchange 2003 server, I received the following message:
The resource that you are trying to use is located on an unsupported
version of Microsoft Exchange. Contact your e-mail administrator for
That was followed by the message below:
Cannot start Microsoft Outlook. Cannot open the Outlook window. The
set of folders cannot be opened. The file
is not an Outlook data file (.ost).
Office 2013 known issues, I found the following:
Workaround Outlook 2013 isn't supported on Exchange 2003 and connectivity is blocked. Please connect Outlook 2013 to Exchange 2007, 2010, or 2013.
Mon, Dec 10, 2012 9:27 pm
Steps for Transferring Outlook Signatures from an XP to Windows 7 System
To transfer Microsoft Outlook 2010 signatures from a Microsoft Windows XP
system to a Microsoft Windows 7 system take the following steps:
- On the source system, i.e., the Windows XP system,
open the Windows Explorer and navigate to
\Documents and Settings\username\Application Data\Microsoft\Signatures
Note: You may have to turn on the display of hidden files and folders to
view the folder; steps to do so on a Windows XP system are detailed
Copy the contents of the
Signatures folder to
\Users\username\AppData\Roaming\Microsoft\Signatures on the
Windows 7 system.
Note: In both cases username should be the relevant account name
on the two systems. Instructions for displaying hidden files and folders
on a Windows 7 system can be found
If you need to copy Outlook stationery from one system to another,
simply navigate to the Stationery folder instead of the
Tue, Nov 20, 2012 10:12 pm
Changing the Navigation Pane Font Size in Outlook 2010
The mail, calendar contacts, and task folders appear on the left side of the
Outlook 2010 window. If you want to change the font used for those folders,
e.g. to make it larger, you can follow
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