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Fri, Nov 25, 2016 11:27 pm

Viewing the message header for an email message in Outlook 2013

If you need to view the message header for an email message received with Microsoft Outlook 2013, you can take the following steps:
  1. Double-click on the message for which you wish to view the message header fields to open it in a separate window.
  2. With the Message tab selected, you will see a column with the following items:
    • Mark Unread
    • Categorize
    • Follow Up

    Beneath those items, you will see "Tags". Click on the diagonally, downard-pointing arrow to the right of "Tags".

    Outlook 2013 - Tags

    You will then see a Properties window with an "Internet headers" section where you will see the message header that will show you the return-path, the email servers the message has passed through, etc.

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[/network/email/clients/outlook/2013] permanent link

Tue, Nov 22, 2016 11:14 pm

Specifying an encryption and signing certificate for an account in Outlook

In Microsoft Outlook for Mac 2011 (version 14.6.7), which is part of the Microsoft Office for Mac 2011 office suite, while composing an email message, you can click on Draft on the top menu bar and then select Security to choose to digitally sign and/or encrypt a message to the recipients.

Outlook 2011 digitally sign and/or encrypt email

If you don't have a signing certificate installed for the account from which you are sending the email, though, when you click on Send, you will see the message "You must first install a valid signing certificate before you can send a digitally signed message. Do you want to send this message without a digital signature?"

Install a valid signing certificate

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[/network/email/clients/outlook/2011] permanent link

Mon, Oct 24, 2016 10:10 pm

Outlook 2010 0x800CCC91 error - plaintext authentication disallowed

A user who uses Microsoft Office Professional Plus 2010 as his email client reported that he could no longer download email. Whenever the user would check his email, a window would appear prompting him to re-enter his userid and password. Even after I reset his password on the server, the same thing kept happening. At the bottom, right-hand corner of the Outlook window, I saw a "Send/Receive error" messsage next to a yellow triangle with an exclamation mark within it.

Outlook 2010 send receive error

When I clicked on that error message, I saw "reported error (0x800CCC91): 'Your e-mail server rejected your user name. Verify your user name for this account in Account Settings. The server responded -ERR [AUTH] Plaintext authentication disallowed on non-secure (SSL/TLS) connections.'"

[ More Info ]

[/network/email/clients/outlook/2010] permanent link

Thu, Oct 13, 2016 10:38 pm

Viewing an email message header in Outlook 2011

To view the email message headers in Outlook 2011, which is part of Microsoft Office for Mac 2011, right-click on the message and choose View Source.

Outlook 2011 - view source

[/network/email/clients/outlook/2011] permanent link

Sat, Oct 08, 2016 11:00 pm

Creating a signature in Microsoft Outlook for MAC 2011

Email clients often allow you to create a signature block that will automatically be added to the bottom of every email message you compose. Signatures typically contain items such as the sender's name, email address, physical address, phone numbers, company name, etc. To create such a signature in Outlook 2011, which is part of Microsoft Office for Mac 2011, take the following steps inside Outook:

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[/network/email/clients/outlook] permanent link

Wed, Oct 05, 2016 9:08 pm

Creating local folders in Outlook 2011 on a Mac system

If you wish to create folders in Outlook 2011, which is part of Microsoft Office for Mac 2011, so that you are using less space on a Microsoft Exchange Server, where you might have a quota limiting your mailbox storage, you can create local folders that will result in the email messages being placed in them being stored on your computer's disk drive, instead, of on the server. To do so, you can take the following steps:
  1. Click on Outlook at the top of the top, left-hand corner of the Outlook window.
  2. Select Preferences
  3. Click on General under Personal Settings. In the General settings window, uncheck the check boxes next to "Group similar folders, such as inboxes, from different accounts and "Hide On My Computer folders". You can then close the window by clicking on the red circle at the upper, left-hand corner of the window.
  4. Click on Inbox under ON MY COMPUTER
  5. Click on File then select New and then Folder
  6. When you provide a name for the new folder, it will be placed under the Inbox folder, but you can click on it and drag it up to On MY COMPUTER to put it at the same level in the hierarchy as the Inbox. Once you have a folder at the same level as the Inbox folder, you can create subfolders beneath that folder by clicking on it to select it and then selecting File, New, and Folder from the menu bar.
  7. To copy a message from the Inbox on the server to the ON MY COMPUTER inbox, click on the message and drag it to the new location. If you want to move the message, instead, click on the message to select it then click on Message from the Outlook menu bar then select Move and select the folder you created under ON MY COMPUTER that should hold the message.

[ More Info ]

[/network/email/clients/outlook] permanent link

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